At Lookers we firmly believe and live by our Mission Statement of 'Together we will strive to be an outstanding company achieving Customers for Life'. This is built around five key values; to be welcoming, innovative, trustworthy, inspiring and ambitious.
Peter Jones (Chief Executive)
At Lookers we really do believe in 'Customers for Life'.
We want to be there, meeting your changing motoring needs, at every stage of your life. From the purchase of your first car, to an executive saloon upgrade after a promotion to eventually acquiring an MPV when a family comes along.
At Lookers we just don't sell and lease vehicles but we also help you maintain them. Our dealerships offer a full range of aftersales provisions including fully stocked parts departments, vehicle servicing, MOT and accident repair facilities.
One of the top 5 motor vehicle retailers in the UK, we represent 23 vehicle manufacturers and operate a number of Used Car trade centres from over 58 locations across England and Wales.
At Lookers our staff are fully dedicated, trained and experienced in their fields. They work hard and are committed to serving our customers and providing a service which we believe is better than anyone else can offer. And we never stop looking at how we can do things better and go that extra mile for our customers.
As one of the UK's leading motor retail businesses Lookers is recognised for our outstanding business performance. Our successful business has been built on the hard work, commitment and contribution of all our employees
At Lookers we
Lookers is an ever growing multi-franchise dealer group which represents over 23 volume and prestigious car manufacturers in England and Wales.
Founded in Manchester in 1908 by John Looker, initially the company sold bicycles, parts, accessories and the occasional used car.
In 1910 the business joined forces with a garage owner in Hardman Street in the centre of Manchester to create Lookers Ltd. Until the First World War Lookers Ltd was primarily a Ford dealer which thrived to such an extent that in 1911 the garage in Hardman Street had to be completely rebuilt to accommodate the business generated by the popular Ford cars.
The business was appointed a distributor of Austin motor vehicles in 1918 and continued to grow throughout Lancashire and Cheshire through the acquisition of a number of garages. Lookers and Austin became very closely associated such that the slogan 'Lookers is Austin' lasted for many years.
In 1929 John Looker retired. The business continued to prosper until the war came again in 1939 when the Austin factory was committed to the war effort and there were hard times throughout the country.
Large dealers had originally operated as Distributorships, and as well as supplying cars to their own retail customers, they supplied cars to retail dealers in their designated area. In return for supplying these cars to other franchised dealers wholesale commission was paid by the manufacturers; however, there was a gradual change to a single network with fewer outlets and in order to replace earnings from wholesaling a stronger emphasis had to be placed upon retailing. The first major acquisition occurred in the 1960s when the Group moved into Yorkshire.
In 1973 the Group's headquarters were transferred from Hardman Street to Chester Road, where they remain to this day, and the Company became a listed Company on the London Stock Exchange. Issuing shares on the stock exchange created extra funds which then enabled the Company to take its first major steps towards expansion. This has continued to the present day…
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Head Office & Registered Office:
776 Chester Road Stretford, Manchester, M32 0QH. England.
Lookers Motor Group limited and associated companies are authorised and regulated by the Financial Services Authority
(FSA registration number 309424)
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