Working with colleagues to create an atmosphere that makes customers feel special and want to smile
Become an expert, continuously building knowledge and sharing it with others
Treating everyone as your best friend and creating positive, memorable experiences
Be passionate about your role - Smile!
Responding to colleagues and customers as individuals and dealing with their requirements positively and quickly.
'At Lookers we really do believe in 'Customers for Life'.
We want to be there, meeting your changing motoring needs, at every stage of your life. From the purchase of your first car, to an executive saloon upgrade after a promotion to eventually acquiring an MPV or 4x4 when a family comes along.
At Lookers we just don't sell and lease vehicles but we also help you maintain them. Our dealerships offer a full range of aftersales provisions including fully stocked parts departments, vehicle servicing, MOT and accident repair facilities.
One of the top 5 motor vehicle retailers in the UK, we represent 31 vehicle manufacturers, selling a huge range of car types. We also operate a number of used car trade centres from 104 sites throughout the UK.
At Lookers our staff are fully dedicated, trained and experienced in their fields. They work hard and are committed to serving our customers and providing a service which we believe is better than anyone else can offer. And we never stop looking at how we can do things better and go that extra mile for our customers.
As one of the UK's leading motor retail businesses Lookers is recognised for our outstanding business performance. Our successful business has been built on the hard work, commitment and the contributions of all our employees.
At Lookers we:
Have a dedicated and specialised training department. The company strongly believes in staff development and we nurture and provide our employees with opportunities for further training and career development.
Celebrate and encourage success at all levels with our annual Guild of Excellence Awards which rewards achievement.
Share company strategy and welcome suggestions and ideas from within the business via the annual Conference.
Value our people, their ideas and opinions
Are a successful company with great record on recent profit and growth
Lookers is an ever growing multi-franchise dealer group which represents over 30 volume and prestigious car manufacturers throughout the UK and Ireland.
Founded in Manchester in 1908 by John Looker, initially the company sold bicycles, parts, accessories and the occasional used car.
In 1910 the business joined forces with a garage owner in Hardman Street in the centre of Manchester to create Lookers Ltd. Until the First World War Lookers Ltd was primarily a Ford dealer which thrived to such an extent that in 1911 the garage in Hardman Street had to be completely rebuilt to accommodate the business generated by the popular Ford cars.
The business was appointed a distributor of Austin motor vehicles in 1918 and continued to grow throughout Lancashire and Cheshire through the acquisition of a number of garages. Lookers and Austin became very closely associated such that the slogan 'Lookers is Austin' lasted for many years.
In 1929 John Looker retired. The business continued to prosper until WWII war started in 1939 when the Austin factory was committed to the war effort and there were hard times throughout the country.
Large dealers had originally operated as Distributorships, and as well as supplying cars to their own retail customers, they supplied cars to retail dealers in their designated area. The first major acquisition occurred in the 1960s when the Group moved into Yorkshire.
In 1973 the Group's headquarters were transferred from Hardman Street to Chester Road, where they remain to this day, and the Company became a listed Company on the London Stock Exchange.