Call ChargesAll calls may be recorded for training, monitoring and quality purposes.

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.

Calls to 0844 numbers cost £0.06 per minute plus your phone company's access charge. See T&Cs

Lookers Emergency Helpline: 0343 504 4338

Breakdown, accident or just need help? Call us!

​Accident Management

At Lookers Alfa Romeo in Cardiff we are with you every step of the way. From the initial sale through to aftersales care and support we pride ourselves on not only supplying you with a car, but being there to help with any advice you may need. As part of this commitment, we offer our comprehensive Accident Management service to all of our valued customers.

Unfortunately accidents can happen – even to the most careful drivers. A minor bump can be a stressful experience, and getting your car repaired correctly can be costly and time consuming.

In the event that damage has been caused to your vehicle, whether you have simply reversed into a post (easily done!) or been involved in a road traffic accident, we are here to ensure that you get back on the road as soon as possible and that your vehicle is professionally repaired to its original condition.

All repairs to your vehicle will be carried out by dedicated, highly trained technicians. Every one of Lookers accident repair centres have achieved BSI Kitemark approvals and use manufacturer approved parts only.

Remember your first call should be to your local Lookers dealership...they will take care of the rest!

If you are ever involved in an accident out of is always available

Our highly trained team are available to take your call 24 hours a day, 7 days a week to guide you through the accident process and get you mobile again. We will arrange an appointment for you to visit your nearest Lookers approved accident repair centre to assess the damage.

If your car is undriveable we can recover your vehicle and ensure you and your passengers get to a place of safety.

Get your FREE accident aftercare windscreen sticker to make sure you have the assistance number ready in any eventuality.