Call ChargesAll calls may be recorded for training, monitoring and quality purposes.

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.

Calls to 0844 numbers cost £0.06 per minute plus your phone company's access charge. See T&Cs

Full-Time Host

As a Full-Time Host within Basingstoke Audi, you will be responsible for managing the showroom environment and overall customer journey. You will warmly welcome and identify potential customers, taking care of them and ensuring they are directed to the most appropriate person.

Key Responsibilities & Duties:

  • Being the first point of contact for our customers and professionally representing the Audi brand in a warm, friendly and welcoming manner
  • Ensuring the dealership is kept tidy and well presented at all times and that customers are taken care of
  • Contributing to a happy, positive working and team environment.
  • Assisting with general administrative duties in the dealership with accuracy and attention to detail
  • This position will be primarily customer service orientated both face to face and via the telephone so the highest levels professionalism must be maintained at all times.

What we’re looking for:

  • Excellent interpersonal skills and a polite and helpful manner
  • Confident and enthusiastic with the ability to build rapport easily with a variety of customers
  • A smart and professional appearance
  • Confidence to deal with complaints and issues in a positive way
  • Discrete with sensitive information
  • Has initiative and can self-manage
  • Professional telephone manner
  • A methodical and highly organised approach to work with an eye for detail
  • Computer literate inc. MS office suite
  • Previous experience in a similar role, although not essential, would be highly advantageous

Interested? Please send your CV and covering letter to our Recruitment Team at audirecruitment@lookers.co.uk

As the leading Audi dealer in the UK, Lookers Audi Division has a prestigious reputation for delivering the highest quality within the Audi brand. Our people are our greatest asset and we truly believe a happy team ensures happy customers. Our mission is to create “customers for life” so we live by our NICER values with regards to both our customers and each other….Nice, Informative, Caring, Enthusiastic and Responsive. In return for our people’s hard work, we provide the opportunity of a long term career working alongside our driven and dedicated team. On offer is the chance to work in a friendly, positive, people focused environment, exceptional opportunities for development, ongoing investment in Audi brand training as well as a competitive remuneration package.

Location Basingstoke
Closing date 18/12/2016