Call ChargesAll calls may be recorded for training, monitoring and quality purposes.

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.

Calls to 0844 numbers cost £0.06 per minute plus your phone company's access charge. See T&Cs

Freefix

Maintaining your Audi is important to ensure your vehicle is performing to its peak at all times. When you have maintenance work carried out at a Lookers Audi centre you can relax safe in the knowledge your vehicle is being looked after by one of our highly trained Audi technicians using only Audi genuine parts.

While your vehicle is in our care we will also carry out additional checks you may not be aware of. These can be minor but important areas of your Audi such as topping up your washer fluid and ensuring your number plate meets regulations. We call this service Freefix and we will carry this out complimentary to all vehicles booked in to our service department.

Our Freefix service includes:

    Check of your Number Plate to ensure they are secure and meet regulations.
    It is a legal requirement to ensure your registration plates are secured and visible, as part of our commitment to you we will check that they are secure and advise you of any defects.


    Adjust your clock if necessary

    Top up your Washer Fluid and check and adjust Water Jets
    One of the most important safety features of your car is your windshield. It is also one of the items on your car that requires the least maintenance. However, dirt from the road can be thrown up on your windshield creating a distraction and potentially a dangerous situation. That's when your windshield washer system comes in handy. It's easy to make sure you always have windshield wiper fluid available when you need it.

    Clean your Fuel Filler Cap
    Car fuel filler caps are just as susceptible to dirt and grease as anything else on a car. This can make it hard to insert and remove the cap, but perhaps the biggest hazard is the fact that a dirty fuel cap can leave some of that residue behind, which can also fall into the fuel tank itself. You may also get consistent fuel odours due to poor sealing.

    Record your air-condition temperature inside the vehicle
    During the hotter summer months motorists use the Air-Con system more; however your system is also useful in winter. Air-Con systems create dry warm air rather than the normal humid air from outside and this de-mists your car windscreen more quickly.

    Check your Valve Caps are secure
    Tyre valve caps are the final seal against potential failure of the valve stem. A good tyre valve cap will come with high quality rubber seal that pushes against the circumferential 'ring' of the valve stem and thereby help to contain the air should the valve fail or begin letting air out.