At Lookers Group we have agreed a set of service standards to ensure that you are extremely satisfied with the customer service you receive. We can offer timed, while-you-wait, appointments at our Audi centres in Ayr, Basingstoke, Camberley, Edinburgh, Glasgow, Guildford, Hamilton and Stirling. Relax in our customer waiting area with complimentary breakfast or lunch or enjoy a coffee with your favourite magazine.
Using our Approved Audi Repair Centre means your car will receive the
highest level of expertise by Audi trained technicians using only
genuine Audi parts.
We also guarantee that your service will be completed in 90 minutes or it will be free of charge*.
We will make sure that you are on the service schedule that is correct for you.
We will carry out a free health check to your car, indicating any actions required and how urgent they are.
Before you authorise any repair to your car, we can send you a video that explains what is required.
We offer competitive fixed-prices for service and maintenance.
With direct links to the factory in Ingolstadt we can ensure that your vehicle software is up-to-date.
To take advantage of our timed appointments, please contact our dedicated booking team for further
* 90 minute guarantee applies to service items only. Any additional work identified at service will require further workshop time. Please ask a member of our team when booking for confirmation of your vehicle's eligibility.