Call ChargesAll calls may be recorded for training, monitoring and quality purposes.

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.

Calls to 0844 numbers cost £0.06 per minute plus your phone company's access charge. See T&Cs

Breakdown Safety

Precautions for Women when Breaking Down in your Car

Breaking down can often make you feel vulnerable, particularly if it happens in a remote area. Here are some safety precautions you can take should you run into trouble while driving alone:

  • If you suspect a problem, drive to a place where you can stop safely out of the way of other traffic. Turn your hazard lights on and switch off the ignition.
  • Call your breakdown provider on your mobile phone and emphasise the fact that you're alone. Be sure you know where you are and can advise the breakdown service accordingly.
  • If it's safe to, stay in your car, sit on the passenger side away from the road and lock the doors. If you're on a faster road, you will need to get out, move onto the verge and lock the car.

There are also steps you can take to minimise the chance of a breakdown.

Regular checks: Check tyre pressure and tread, oil and water regularly. Not only is this good practice to keep your car performing well, it will also help to ensure you don't run into problems when you're on the move.

Regular servicing: Getting your car serviced as per the manufacturer guidelines will ensure any potential problems are sorted before they become major issues. This will reduce the risk of breakdowns.

Refuel: It seems obvious but ensuring you have enough fuel to complete a journey will save you a lot of hassle. Over 50,000 motorists every year call for breakdown assistance they have run out of fuel.

If you're going on a long journey, pop into your local dealer for a visual health check. Many dealers offer this service for free and it will give you a little extra peace of mind while you're on the road.