Call ChargesAll calls may be recorded for training, monitoring and quality purposes.

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.

Calls to 0844 numbers cost £0.06 per minute plus your phone company's access charge. See T&Cs

Car leasing jargon explained

Understand more about the key terms and conditions of your leasing agreement, and avoid any unexpected bills or surprises.

Benefit in kind (BIK) – business users will frequently hear about BIK payments, more commonly known as company car tax. Vehicles with lower CO2 emissions levels are liable for less BIK, and there are discounts on cars using alternative fuel sources such as electricity.

De-hire charges – at the end of your contract, you may be liable for repairs and maintenance on the vehicle if these are too substantial to be considered normal wear and tear. It's important to always maintain the good condition of your lease car in a bid to avoid these additional costs.

GAP insurance – 'Guaranteed Asset Protection' insurance covers you if the vehicle is stolen or written off, bridging the gap between the market value and the amount you originally paid.

Pooling – in some cases, for larger business fleets, it may be possible to 'pool' the mileage limit over a number of vehicles. This could be useful if you know some of the cars will be driven significantly more than the others.

P11D value – this is the car's value for tax purposes, and is used by the Inland Revenue to calculate the company car tax payable. It can be worked out as the list price of the vehicle less the £55 first registration fee and including any extras with a value of more than £100.

MGFV – the Minimum Guaranteed Future Value of the vehicle you select is the guaranteed lowest amount it will be worth at the end of your agreement, as decided by the leasing company. This applies to Personal Contract Purchase and business leasing deals.

For everything you need to know about car leasing, speak with an expert at Lookers.