Business Manager/Transaction Manager
Battersea Land Rover
Your Role: To identify, based on requirement and individual suitability, appropriate funding and insurance options for customers, whilst maintaining excellent levels of compliance and commitment to treating customers fairly.
- Understand all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a vehicle sale.
- Naturally building rapport with customers quickly and easily and to be able to treat customers fairly.
- Monitoring finance and insurance performance against expectation, whilst maintaining a compliant sales process.
- Assisting management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis.
- Working with management to coach and develop the skills of the team to achieve business objectives.
- Qualifying customer’s demands and needs to ensure every eligible product is transparently presented to every customer.
- To acquire a high level of product knowledge to competently answer all customer queries.
- Logging all activity to monitor and measure outcomes and provide regular feedback to the Management teams.
What we’re looking for:
- Previous Business Manager Experience is essential.
- Successful completion of recognised industry Business Manager training course also preferred.
- Works well in a busy environment on an individual and team basis.
- Organised; can manage numerous tasks whilst enhancing the customer experience.
- Honest, respectful with strong sense of integrity.
- Previous car sales experience not necessary.
- Reliable; meets deadlines without compromising the quality of work.
- A full and valid UK Driving Licence.
Interested? Please send your CV and covering letter to Jon Sadler, Divisional Quality of Sale Manager at JonSadler@lookers.co.uk
Please disregard the closing date. The vacancy will be closed when the required number of applications have been received.