Ref: Land Rover

Location Battersea
Closing date 21/04/2017

Business Manager/Transaction Manager

Battersea Land Rover

Your Role: To identify, based on requirement and individual suitability, appropriate funding and insurance options for customers, whilst maintaining excellent levels of compliance and commitment to treating customers fairly.

You’re Responsibilities:

  • Understand all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a vehicle sale.
  • Naturally building rapport with customers quickly and easily and to be able to treat customers fairly.
  • Monitoring finance and insurance performance against expectation, whilst maintaining a compliant sales process.
  • Assisting management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis.
  • Working with management to coach and develop the skills of the team to achieve business objectives.
  • Qualifying customer’s demands and needs to ensure every eligible product is transparently presented to every customer.
  • To acquire a high level of product knowledge to competently answer all customer queries.
  • Logging all activity to monitor and measure outcomes and provide regular feedback to the Management teams.

What we’re looking for:

  • Previous Business Manager Experience is essential.
  • Successful completion of recognised industry Business Manager training course also preferred.
  • Works well in a busy environment on an individual and team basis.
  • Organised; can manage numerous tasks whilst enhancing the customer experience.
  • Honest, respectful with strong sense of integrity.
  • Previous car sales experience not necessary.
  • Reliable; meets deadlines without compromising the quality of work.
  • A full and valid UK Driving Licence.

Interested? Please send your CV and covering letter to Jon Sadler, Divisional Quality of Sale Manager at JonSadler@lookers.co.uk

Please disregard the closing date. The vacancy will be closed when the required number of applications have been received.