Ref: Mercedes-Benz

Working hours Working Hours
Location Worcester
Salary Salary
Benefits Benefits
Closing date 01/01/2018

Digital Sales Advisor

Mercedes-Benz

Competitive earning potential

Plus many other market leading benefits

Here at Lookers we pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future; we are looking for people who are passionate, driven and to join our team.

The role:

An opportunity has opened up to employ a Digital Sales Advisor within CRM at Mercedes-Benz of Worcester.

This role involves handling a range of sales enquiries, while ensuring that brand integrity is maintained at all times. It is important that the customer’s expectations are met every time and that the requirements of the business are achieved through prospect capture, repeat business and, ultimately, increased retailer visits.

You will be required to present a warm, friendly and inspiring introduction to the business for new customers and a reassuring welcome back to existing ones, while promoting the benefits of vehicle ownership.

You will also become a product expert in the field of motor vehicles and act as a bridge between the customer and their first visit to one of our dealerships.

You will need to provide comprehensive answers to sometimes complex technical questions to give our customers the confidence they need to take the next step on their buying journey and underline the exceptional service that they will continue to receive from us.

The normal working hours for this role will be 40 hours spanning over a 5 day week. This will be on a rota basis and will include weekend work.

Why should you join Lookers?!

In return for your hard work we will reward you with a competitive basic salary, great earning potential as well as the chance to work alongside our driven and enthusiastic team. Also on offer are opportunities for ongoing development, investment in brand training, an industry leading benefits package including enhanced holidays, critical illness cover, one year fully paid maternity leave and the opportunity of a long term career path with one of the UK’s Top Employers 2017

Interested in finding out more? Please feel free to contact us, or send your CV to: recruitment@lookers.co.uk

As a leader within the UK Automotive industry, representing over 30 different manufacturers such as Volkswagen, Audi, Mercedes and Ford across over 160 sites, Lookers has a reputation for delivering the highest quality of customer service, time and again. We know our people are our greatest asset and at the heart of our success and we truly believe that a happy team ensures happy customers so we live by our NICER values with regards to both our customers and each other….Nice, Informative, Caring, Enthusiastic and Responsive