Ref: Lookers Corporate

Working hours Working Hours
Location Newcastle
Salary Salary
Benefits Benefits
Closing date 01/01/2018

Fleet Administrator

Lookers Corporate, Newcastle

Lookers PLC

Competitive salary

Plus many other market leading benefits

The successful candidate must have a good telephone manner with the ability to handle calls from all levels of personnel. They must be able to work on their own initiative as well as part of a team and have the ability to adapt to any situation. The right candidate needs to be someone with the drive to succeed and who is willing to take ownership and deal with tasks from start to finish. Contract Hire experience would be an advantage but is not essential.


  • Answering the telephone and handling customer queries in a professional manner.
  • Producing quotes for Contract Hire Customers and the Sales Team.
  • Ordering new vehicle(s) through our nominated suppliers.
  • Monitor delivery process with status reports and driver packs.
  • Ensure all documents are returned prior to delivery.
  • Creating reports for the Sales Team.
  • Weekly/Monthly/Quarterly reports for customers.
  • Commercial vehicle experience Orders-Delivery processes inc payments
  • Knowledge of Conversions/IVA processes
  • Working with PDI and Dealer accessory partners placing orders and co-ordinating vehicles on/off site
  • Handling all enquiries from all sources.
  • Inputting information into the system correctly focus on accuracy of pricing.
  • Maintaining Leasing company systems with strict date tolerance.
  • Working to timescales.
  • Booking deliveries/pdi process of single and multiple deliveries
  • Co-ordinate an Account for a customer with ref to multiple vehicles.


  • Ability to work as an individual or as part of a team.
  • Ability to work well under pressure.
  • Excellent telephone manner.
  • Computer literate in Excel, Outlook and Word.

Interested in finding out more? Please feel free to contact us, or send your CV to:

As a leader within the UK Automotive industry, representing over 30 different manufacturers such as Volkswagen, Audi, Mercedes and Ford across over 160 sites, Lookers has a reputation for delivering the highest quality of customer service, time and again. We know our people are our greatest asset and at the heart of our success and we truly believe that a happy team ensures happy customers so we live by our NICER values with regards to both our customers and each other….Nice, Informative, Caring, Enthusiastic and Responsive

Lookers….for you for life

If your application is successful we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.