Ref: Jaguar, Land Rover

Location Belfast
Closing date 01/01/2018

Head of Business

Jaguar/Land Rover Charles Hurst

The Charles Hurst Group is Northern Ireland’s largest motor retailer and a trading subsidiary of Lookers plc, who are a FTSE 250 company. Charles Hurst comprises of 21 vehicle manufacturers based over our 37 separate showrooms across Northern and Southern Ireland. Our business also encompasses 6 Tyre depots, an Accident Repair Centre, a Smart Repair site, a Parts Centre and a Fleet Sales Division.

This is a unique and exciting opportunity to join our diverse and expanding business model.

Job Role:

To lead and manage a highly driven team to deliver exceptional performance in the areas of customer experience, new and used vehicle sales, after sales care and parts and to deliver an exceptional customer retail experience.

Job Responsibilities:

  • To prepare, present and implement a strategy with the objective of enhancing business performance across all disciplines and customer experience.
  • To form sustainable, engaging and constructive relationships with our manufacturer partner colleagues to achieve our joint aspirational goal for the franchise.
  • To nurture and develop a franchise leading team who will deliver at the highest level on key performance indicators.
  • Provide business growth and improved customer satisfaction levels by motivating and coaching your team to success.
  • Lead and inspire your team to implement your business idea’s through clearly defined daily, weekly and monthly actions.

Key Attributes Required:

  • Previous experience and an exceptional track record as a Dealer Principle or Brand/General Manager is essential.
  • A customer focused mentality with a clear understanding of what ‘world class service’ looks like and how to deliver it.
  • Outstanding interpersonal, organisational and communication skills
  • Innovative approach to modern retailing and willing to explore new methods of delivering an improved and balanced performance
  • An inspirational leader with enthusiasm, passion and the ability to coach and develop their team through motivation and a world class attitude.

A clear understanding of what makes a successful business leader.

The successful candidate will receive an attractive remuneration package, bonus opportunity and company car together with industry leading benefits such as holidays, pension, life and critical illness over, maternity and paternity cover, plus much more.

Interested? Please visit to download the application and equalities monitoring forms, and ensure to include the reference number 597 on the cover page. Please email your completed application to

Please disregard the closing date. The vacancy will be closed when the required number of applications have been received.