Ref: Lookers Head Office

Location Newcastle
Closing date 01/01/2018

Internet Leasing Sales Executive

Newcastle (Gateshead Team Valley Site)

Highly Competitive Salary with Market Leading Benefits Package

An exciting opportunity had arisen within our Lookers Corporate Key Accounts Team for a sales hungry Internet Leasing Sales Executive. Here at Lookers we pride ourselves on our reputation for delivering the highest quality of service to all of our customers, and with ambitious plans for the future; we are looking for people who are passionate, driven and responsible to join our team. In return for your hard work and enthusiasm, we’ll provide you with the opportunity of a long term career working alongside our driven and dedicated team. On offer are exceptional opportunities for development, ongoing investment in brand training, industry leading benefits and very competitive earning potential.

Key Responsibilities:

  • Daily handling of new enquiries, uploading of new deals and relevant news stories
  • Contribute to the work around FCA regulations relating to delivering safe and legal processes, always advocating the adherence to the processes agreed
  • Develop good working relationships with Corporate Sales team, ensuring they have clear instructions and expectations around the administrative support required for tactical
  • Develop great working relations with Lookers Dealer Partners.
  • Ensures that good relationships are maintained and developed with internal dealership colleagues and external customers by meeting their requirements and exceeding expectations where possible
  • Handles internal and external customer problems, complaints or difficult situations, using the necessary skills and diplomacy required to maintain long terms customer relationships
  • Work to a high level of accuracy with all administration procedures to ensure a great customer experience

What we’re looking for:

  • An ability to develop outstanding customer relationships and rapport at first point of contact.
  • Very good working knowledge of IT systems
  • Working knowledge of mainstream cars and light commercials
  • Effective communication skills and self awareness
  • Excellent administration and communication skills
  • Ability to work on own initiative without supervision
  • Customer focus
  • Relationship maintenance and rapport building
  • Resilience under pressure
  • Proactivity

Interested? Please send your CV and covering email to the recruitment team at recruitment@lookers.co.uk

As a leader within the UK Automotive industry representing over 30 different manufacturers across over 160 sites, Lookers has a reputation for delivering the highest quality of customer service, time and again. As one of the UK’s Top Employers we know our people are our greatest asset and at the heart of our success. We truly believe that a happy team ensures happy customers so we live by our NICER values with regards to both our customers and each other….Nice, Informative, Caring, Enthusiastic and Responsive

Closing Date: 2018

*Please disregard the above closing date. This advert will be taken down when a sufficient number of applications have been received*