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Ref: Audi

Location Stirling
Closing date 04/12/2016

Parts Advisor

Your role as a Parts Advisor based at our busy showroom in Stirling will be to ensure that all parts orders are efficiently and accurately processed and that all stock purchase records are correctly maintained. You will also ensure that all company policies and procedures are adhered to at all times.

Key Responsibilities:

  • Ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day.
  • Complete all administrative functions in an accurate and timely manner.
  • Achieves sales by promoting Parts and associated promotions to potential customers.
  • Communicate and logs any discrepancies of stock with the Parts Manager
  • Actively supports company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information
  • Communicate and work closely with other departments and as part of the parts team

What we’re looking for:

  • Must have experience gained from within the motor trade of working within a parts department
  • Experience gained from within the Volkswagen group is desirable
  • Works together with colleagues to support the achievement of increased profit and sales.
  • Committed to achieving excellent customer relations and ensuring that customer’s expectations are met if not exceeded.
  • Excellent verbal and written skills and will excel in both telesales and customer facing roles.
  • Demonstrates meticulous attention to detail and accurate record-keeping.
  • A full and valid UK driving license.

Interested? Please send your CV and covering email to .

As the leading Audi dealer in the UK, Lookers Audi Division has a prestigious reputation for delivering the highest quality within the Audi brand. Our people are our greatest asset and we truly believe a happy team ensures happy customers. Our mission is to create “customers for life” so we live by our NICER values with regards to both our customers and each other….Nice, Informative, Caring, Enthusiastic and Responsive. In return for our people’s hard work, we provide the opportunity of a long term career working alongside our driven and dedicated team. On offer is the chance to work in a friendly, positive, people focused environment, exceptional opportunities for development, ongoing investment in Audi brand training as well as a competitive remuneration package.