Ref: Chipperfield

Location Chipperfield
Closing date 01/01/2018

Service Advisor

Chipperfield Land Rover

Salary & benefits package available

Job Role:

An opportunity has opened up for a driven and customer focused individual to join our team at Chipperfield Land Rover as a Service Advisor. The successful candidates will provide a first class customer experience as well as implementing our core values.

This key position has a major part to play in achieving dealership success by providing a professional service to our Service customers. Previous experience gained from a similar role is essential

The Role

  • Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department
  • Advising on technical queries or issues
  • Booking vehicles into the department for work to be carried out
  • Informing customers of the progress of their vehicle
  • Cross selling customer repairs and parts
  • Finalising the invoice on completion of required work

The Person

  • The ideal candidate will have Service Advisor experience from within the Automotive trade
  • The ability to work independently in a busy, pressurised environment is essential
  • Customer focus, relationship maintenance and communication skills are of paramount importance in this role
  • Technical skills and experience are essential
  • The successful applicant will be self-motivated, with a proactive approach to customer service
  • A flexible approach to the role is required as the opportunity to become involved in other areas of the business is possible.
  • You must be well presented and have excellent interpersonal and organisational skills
  • You must be IT literate

Interested? Please send your current CV and Covering Letter to the recruitment team at recruitment@lookers.co.uk

As a leader within the UK Automotive industry, representing over 30 different manufacturers such as Vauxhall, Audi, Mercedes and Ford across over 160 sites, Lookers has a reputation for delivering the highest quality of customer service, time and again. We know our people are our greatest asset and at the heart of our success. We truly believe that a happy team ensures happy customers

*Please disregard the above closing date - this vacancy will close when a sufficient number of applications have been received*