Ref: BMW

Location Stafford
Closing date 05/05/2017

BMW Transaction Manager

Knights Stafford

OTE £60k Plus Outstanding Benefits Package

Your role as BMW Transaction Manager based at Knights Stafford will be to support the Sales Team to identify, based on individual customers suitability and requirements, appropriate vehicle, funding and additional products if required. You will ensure the sales process is fully compliant whilst meeting agreed profitability targets and providing customers with a premium service throughout. In return for your hard work and enthusiasm, we’ll provide you with the opportunity of a long term career working alongside our driven and dedicated team. On offer are exceptional opportunities for development, ongoing investment in brand training, industry leading benefits and very competitive earning potential.

Your Responsibilities:

  • Responsible for building and presenting deals to the customer following qualification from the Sales Team
  • Understanding all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a sale
  • Naturally building rapport with customers quickly and easily and able to treat customers fairly
  • Monitoring finance performance against budget; identifying and addressing shortfalls
  • Assisting management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis
  • Working with management to coach and develop the skills of the team to achieve business objectives.
  • Qualifying customer’s demands and needs so the customer can choose the most appropriate product (s) for them
  • Logging all activity to monitor performance, measure outcomes and provide regular feedback to the General Manager

What we’re looking for:

  • Previous management experience gained from within the automotive industry is essential with evidence of successful completion of a recognised industry Business Manager training course
  • Demonstrates the ability to works well under pressure
  • Excellent relationship building, customer facing and negotiating skills.
  • Proven track record in successfully coaching developing people
  • Organised; can manage conflicting demands
  • Honest, respectful with strong sense of integrity
  • Reliable; meets deadlines without compromising the quality of work
  • A full and valid UK Driving Licence

Interested? If you would like to apply for this role, please send your current CV and covering letter to the Recruitment Team at

As a leader within the UK Automotive industry representing over 30 different manufacturers such as BMW, Audi, Mercedes and Ford across over 160 sites, Lookers has a reputation for delivering the highest quality of customer service, time and again. As one of the UK’s Top Employers we know our people are our greatest asset and at the heart of our success. We truly believe that a happy team ensures happy customers so we live by our NICER values with regards to both our customers and each other….Nice, Informative, Caring, Enthusiastic and Responsive