Call ChargesAll calls may be recorded for training, monitoring and quality purposes.

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.

Calls to 0844 numbers cost £0.06 per minute plus your phone company's access charge. See T&Cs

Transit24 ‐ Commercial vehicle service promise


Transit24 Commercial vehicle service promise

Efficiency, accuracy and convenience are at the heart of the Ford Transit24 commercial vehicle service promise

With specialised RAC certified workshops, equipment, tools and training we look after all your service, maintenance and warranty work. Plus it’s backed up by our commercial vehicle service promise:

While-you-wait servicing
Your commercial vehicle is serviced when it suits you and we respond to 1link online service booking requests within twenty minutes. You can also enjoy free wi-fi whilst you wait.

Extended Opening Hours
All sites are open at minimum 7.30am-6.30pm Mon – Fri, 8am – 1pm Saturday plus a late night service is available for routine servicing at least on Thursdays – dealers are open later than 6.30pm and if you drop off by 4pm you can collect by 10am the following day. Contact your local Transit Centre for more information on their opening hours.

Alternative Transport
To keep you on the move we can provide alternative transport, and we ensure there is dedicated commercial vehicle parking.

Collection and delivery
This takes place on appointment and within a reasonable travelling time (for an additional cost, or free within 30 minutes drive time). We even wash your vehicle so that it looks its best.

Fleet National Pricing
Maximum recommended pricing for fleets with over 25 vehicles ensures you get the best price for routine services and fixed content jobs.

MOTs and more
MOTs (including Class 4, 5 and 7 tests), tachograph servicing and speed limiting (VOSA approved).

Unscheduled repairs
When your commercial vehicles aren’t at work, neither are your drivers. Our priority is to get both back on the road as quickly and efficiently as possible.

Priority treatment for urgent repairs
Initial diagnosis on urgent (vehicle off-road) repairs is carried out within two hours of arrival, with parts ordered where necessary. We aim to complete most repairs the same working day.

Ford parts availability
Parts either in stock or delivered to any Ford dealer in the UK by 9am the next morning (n.b. for remote regions of the UK we deliver by 12 noon).

Genuine Ford parts quality
All parts are designed and engineered by Ford, to Ford standards. Parts fitted to a vehicle outside of warranty carry a ‘fitted in service’ parts warranty. We also stock a wide range of commercial vehicle tyres.

Ford diagnostics
For speedy and accurate fault diagnosis, we provide a sophisticated, internet-linked vehicle diagnostics system.

Ford trained technicians
Ford commercial vehicle dealers have Ford-trained technicians, supported by online technical information and a Ford technical hotline.

Dedicated Backup from Ford

An electronic recall programme, Fleet Service Centre and free Fleet Accident Management service.

So, whether it’s servicing, maintenance or repair you need, be sure to come and see us.