Call ChargesAll calls may be recorded for training, monitoring and quality purposes.

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.

Calls to 0844 numbers cost £0.06 per minute plus your phone company's access charge. See T&Cs
 

The Lookers Ford Service Plan Membership

Lookers Service Plan is a new, innovative scheme created as a result of customer demand. Plan membership covers your vehicle's routing servicing, including labour, parts and oils, whilst allowing you to pay in flexible monthly instalments



Key benefits of Lookers Service Plan Membership

✔ Low, interest-free, monthly payments

✔ Payments protected from inflation for at least 2 years

✔ Totally flexible to meet changes in your motoring needs

✔ At least 10% reduction on all your service and maintenance costs

✔ Free MOT for life of the policy

✔ Free roadside assistance for 12 months




SAFETY

ECONOMY

PERFORMANCE

PEACE OF MIND

with Lookers Service Plan.

To join, please ask a member of our

Service Team or alternatively call

01245 924924


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Service Plan has been created to suit your individual motoring

needs. Monthly payments are based on future manufacturers

scheduled servicing costs for your current vehicle requirements.

Monthly payments can be increased, allowing you to plan and

budget for your vehicle’s maintenance costs like never before.

You can pay a little more into your plan, building your fund to

cover unforeseen future wear-and-tear replacements such as

tyres, brakes, exhausts and cambelts.

Key benefits of regular, high quality servicing

✔ Maintains your vehicle’s safety and performance, protecting

you and your family

✔ Ensures your vehicle’s warranty is not invalidated

✔ Full service history maintains and improves your vehicle’s

long-term value

✔ Maintains the optimum efficiency and fuel economy of

your vehicle

✔ Attending to minor adjustments ensures they do not become

major repairs

✔ Maintains your vehicle’s performance and keeps it operating at optimum efficiency.


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Key benefits of servicing at Lookers

We only ever use the correct oils, filters and parts specified

for your vehicle. Ensuring integrity, safety and economy

Free safety check on every visit with detailed report

Free wash and vacuum on every visit

Free collection and delivery service*

Complimentary courtesy vehicles+

Complimentary accident and aftercare service including

recovery and courtesy car

12 months’ warranty on all work and replacement parts





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All our technicians are factory trained and use the most up-to-date diagnostic and repair equipment to service and maintain your vehicle.

We offer a complimentary collection and delivery service for your vehicle which means you do not have to be inconvenienced each time your vehicle requires a service.

A ‘While-U-Wait’ service facility is available. We have comfortable reception areas in each of our dealerships all with free Wi-Fi and refreshments.

For peace of mind, you’ll also be entitled to our free accident and aftercare service which includes the vehicle recovery and a courtesy car to keep you mobile should you ever be involved in an accident. This is available to you 24 hours a day, 365 days a year by calling our service plan breakdown number.

All of our servicing work and genuine parts are exclusively covered by a 12 month warranty and each time you bring your vehicle to the dealership we will download and install any software updates using the very latest diagnostic equipment as well as giving your vehicle a free wash and vacuum.

Speak to a member of our team for further information and to apply to become a member of the Lookers Service Plan.


Frequently asked questions

What happens if I change my car?

No problem, your service plan benefits stay with you and your existing service fund will be re-assigned for your new vehicle regardless of make or model. Depending on the new vehicle and any changes to your mileage etc. your monthly payments may need to be recalculated to allow for changes.

What will happen if I need to cancel my Service Plan membership?

You can cancel your service plan membership at any time. The balance of any funds within your account will be refunded back to you.

What will happen if I move away from the area?

Lookers plc operates businesses throughout the UK, all of which run the service plan, so your membership will be transferable. We can service any make and model at any dealerships.

Could I have another car within my plan membership?

Yes, you can have as many cars as you wish within your membership, the plan is flexible to meet all of your motoring needs.

Can I pay more into my Service Plan membership to cover more than the cost of my servicing?

Yes, your service plan is totally flexible in order to cover unforeseen expenditure, with choice and payments being in your control.

For how long will my servicing prices be fixed for?

The service plan prices will be fixed for at least two years from the point you set up your plan.

Can a relative use my Service Plan Membership?

Yes, however we would require written authorisation, your plan number and the registration of your vehicle; they would be spending your fund.

How can I cancel my Service Plan Membership?

All you need to do is contact Lookers Service Plan on 01245 924924

If I give my car to a family member, can they take over the membership?

The service plan is designated to the member and not the car. However we can open up a separate service plan membership for any family member.

If I complete high mileage and require more than one service a year, will both be covered?

Yes, if you recognise a period where your mileage will increase we can adjust your monthly payments to compensate.

If I pay up front, sell my car and have no use for the membership, will I receive a refund?

Yes, your current fund balance will be re-paid back to you in full or it can be transferred to another vehicle.

Can I take a payment holiday if I am unable to drive through illness?

Yes, this can be taken at any time as the service plan is totally flexible.

If I miss a scheduled service, will I still be covered by the membership?

Yes, the funds continue to grow to cover any missed service which can be taken in the future, we will send you reminders to keep you informed of servicing requirements.

I currently have a manufacturer service plan; can I join Lookers Service Plan?

At the end of your manufacturer service plan we can convert it to a Lookers Service Plan where you can enjoy all the added benefits.