Lookers Mercedes-Benz takes top spot in national awards

Lookers Mercedes-Benz are pleased to announce their recent success in winning this year’s “Retailer of the Year” award, as judged and presented by the prestige car manufacturer at their annual awards ceremony.  Considered as the highest accolade of achievement amongst the 32 market areas which make up the Mercedes-Benz UK retail network, Lookers Mercedes-Benz took the top coveted spot. 

The success of Lookers Mercedes-Benz was measured against a range of criteria.  Their trophy was awarded for demonstration of consistently strong performance in all business areas, exceeding targets for retail, fleet and Approved Used vehicles, and achieving a high level of customer satisfaction ranking in the upper quartile as measured by net promoter score.

This prestigious 2011 award strengthens their success last year when Lookers Mercedes-Benz won the heavily-contested award in the category of “Fleet Sales Team of the Year”.  Brand Director for Lookers Mercedes-Benz, Iain MacMahon, said he was delighted with the win.  In his comments, he attributes the success to the commitment and enthusiasm of his teams and says a “thank you” to everyone, and that it was especially pleasing for them to see their hard work recognised.  He goes on to further add that their high commitment and service levels won’t stop here just because they have reached the top.  Lookers Mercedes-Benz aim to provide their customers with a retail experience that is even better than the award-winning one they’ve received so far.

From the left:

2:  Iain MacMahon – Brand Director – Lookers Mercedes-Benz
3:  Marcus Breitschwerdt: President & CEO of Mercedes-Benz UK
4:  Christina Ewbank – Retailer Sales Director – Lookers Mercedes-Benz
5:  Gary Savage – Managing Director – Mercedes-Benz UK
6:  Nigel Barber – Fleet Sales Director – Lookers Mercedes-Benz
7:  Myleene Klass – TV presenter
11:  Paul Thompson – After Sales Director- Lookers Mercedes-Benz