Call ChargesAll calls may be recorded for training, monitoring and quality purposes.

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.

Calls to 0844 numbers cost £0.06 per minute plus your phone company's access charge. See T&Cs

Mercedes-Benz Guides & How To Videos

Know everything you need to know about your Mercedes-Benz inside and out with help from the Mercedes-Benz Guides app. Take advantage of the Owner's Manual or sit back and watch explanatory videos and animations on technical features - everything you need in one place.

Features include:

  • Owner's manual - up-to-date information on any Mercedes-Benz model at your finger tips.
  • See pioneering technology in action with videos and animations of some impressive Mercedes-Benz features.
  • Set personalised bookmarks for your favourite content and use the visual search to explore your vehicle.
  • Easy navigation making it simple to look features under individual vehicle categories.

> Download from the App Store

> Download from the Google Play Store

How to...​

We know sometimes you just want quick answers to your questions that's why we have put together these handy "how to"  videos for some common questions we get here at Lookers Mercedes-Benz.

How to use Becker MAP PILOT​

How to work everything on the instrument cluster

​What is a Vehicle Health Check?

​How to use COMAND

​How to pair your phone with your Mercedes-Benz

How to replace the battery in my key

What is and where can the Chassis Number be found?