Call ChargesAll calls may be recorded for training, monitoring and quality purposes.

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.

Calls to 0844 numbers cost £0.06 per minute plus your phone company's access charge. See T&Cs

Vehicle Health Check

Safety whilst on the road is our top priority. Because of this we ensure that all vehicles visiting a Lookers Dealership receive a complimentary Vehicle Health Check, which involves checking many key points on your vehicle to be certain that they are safe, and identifying those that are not to you.


Once a VHC has been conducted, you will receive a report of your results, which will score all points checked on your vehicle as Red, Amber or Green, depending on whether they require work or not.

You will then have the option to authorise that work to be carried out, with the advantage of competitive Lookers prices, genuine Manufacturer parts and your vehicle already being on a ramp and attended to by a Manufacturer trained Technician.

VHC Scoring Explained

Red - Work is required immediately. Your vehicle may be at risk of damage, unsafe to drive, or even illegal to drive, depending on the item that requires work.

Amber - Work will be required soon. The item checked does not need work immediately, but it will need work before you are next scheduled to visit our dealership for your service. Please ask your Service Advisor to organise a booking, or book online to schedule another visit to ensure that this is corrected.

Green - Work is not required on this item until at least your next scheduled visit to the dealership.

VHC Points Checked

Key points checked throughout your VHC include:

- Tyre tread thickness

- Moblility Kit "Use By"

- Wheel Alignment and uneven tyre wear

- Brake disk and pad thickness

- Wiper Blade wear

- Servicing Requirements

- Oil Level


To receive your complimentary Vehicle Health Check, book online or call your local dealership to book your vehicle for a Service, MOT or Repair.