Call ChargesAll calls may be recorded for training, monitoring and quality purposes.

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.

Calls to 0844 numbers cost £0.06 per minute plus your phone company's access charge. See T&Cs

Lookers Emergency Helpline: 0343 504 4338

Breakdown, accident or just need help? Call us!

Accident Management & Repair

At Lookers we can be with you on every mile of your cars journey. From the day you drive your car away from the forecourt through to professional aftersales care and support we are there as and when you need us. As part of this commitment, we offer our comprehensive Accident Management service to all of our valued customers.

Accidents can happen – even to the most careful and experienced drivers. With so many cars on the roads these days it can happen to anyone. A little bump can cause challenges for your daily life and having your car repaired correctly can be costly and time consuming.

In the event that damage has been caused to your vehicle, whether you have simply reversed into a post or been involved in a road traffic accident, we are here to help you get your car back on the road as soon as possible and to ensure your vehicle is repaired to its original condition.

All repairs to your vehicle will be carried out by highly trained and skilled technicians. Every one of our Lookers accident repair centres has the BSI Kitemark approval and, as you would expect, we use manufacturer approved parts only.

Remember – in the event of an accident your first call should be to your local Lookers dealership or Lookers Accident Repair Centre...we will take care of the rest!

Don't worry if your accident is out of is always available.

Our skilled and sympathetic team are available to take your call 24 hours a day, 7 days a week to guide you through the repair process and get you moving again. We will arrange an appointment for you to visit your nearest Lookers approved accident repair centre to assess the damage.

If your car is unable to be driven, we can recover it and take you and your passengers to a place of safety.

Get your FREE accident aftercare windscreen sticker to make sure you have the assistance number ready if you need it.

ŠKODA Stockport
St Marys Way, SK1 4AW 
0161 717 0572

ŠKODA Manchester
Bury New Road, M7 2YJ 
0161 717 0554

​ŠKODA Eccles
Liverpool Road, M30 7LW
0161 788 0471

ŠKODA Newcastle
Railway Street, NE4 7AD
0845 145 5007

ŠKODA Harrogate
Knaresborough Rd, HG2 7LU
01423 818818

ŠKODA Guildford
Astolat Way, GU3 1NE
01483 367284

ŠKODA West London
Esher Road, KT12 4JY
01932 642554