The Audi Difference | Lookers Audi
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The Audi Difference

When you bring your Audi to a Lookers Audi centre for maintenance you should be met with the highest standards of customer service. Our dedicated and highly skilled Audi technicians have years of experience with the Audi range and us the latest techniques in vehicle diagnostics. As well as this, we train every member of staff to deliver a consistent, excellent service that you would expect from a Lookers Audi centre. To ensure we meet these expectations we have an agreed set of service standards - we call this the Audi Difference.

Click here to book a service or MOT online

What the Audi Difference means for you

  • Phone Confirmation
    Our pre-planner will get in touch before you are due to visit our centre to ensure all preparations are in place.
  • Courtesy car or collection/delivery
    We know you are busy which is why we can offer a courtesy car or collection and delivery service to help minimise the disruption to your day*
  • All-inclusive quotes
    There will be no hidden charges, no extra cost, what you get quoted is what you'll pay.
  • Service Price Match
    We will price match any like-for-like written service, maintenance or repair work quotation with local competitors**
  • Online booking
    You can click here to book online
  • Audi Cam
    If any issues are discovered, our technicians can show you with an Audi Cam video sent to your device.
  • One-stop shop
    We have all the equipment your Audi needs from our extensive parts department. It may also surprise you that we are often cheaper than our competitors.

What the Audi Difference means for your Audi

  • Complimentary health check
    We will check vital areas of your Audi to ensure your vehicle is performing to its full potential.
  • Audi Genuine Parts
    You can be assured our highly trained Audi technicians will only use Audi genuine parts on your vehicles.
  • Technical expertise
    Our technicians undergo extensive training to ensure their knowledge and expertise are to the highest of standards. We also have access to all the latest software updates for your Audi.
  • Looking ahead
    We can help to gauge when we believe your next service will be due to help minimise any surprises. We'll also make sure you are on a service schedule which is right for you.
  • Diagnostic investigation
    We provide a fixed cost of diagnostic check on vehicle of £60.00 on vehicles over 3 years old***
  • Complimentary wash and vacuum
    We'll wash and vacuum your Audi after we've worked on it.

* Collection and delivery service available within a 25 mile radius. Courtesy vehicle where available. Charges and further terms, conditions and exclusions may apply. Please contact your local Audi Centre for full details.

** Price Match Terms and conditions:

  • Quotes must be produced in writing using only Audi Genuine Parts. Part numbers and oil specifications must be detailed
  • Oils and lubricants must meet or exceed the manufacturers specification for your vehicle
  • Servicing or repair must be in accordance with manufacturer's guidelines
  • Quote supplied must come from any VAT registered garage within a 15 mile driving distance from the participating Audi Authorised Repairer's premises
  • Like for like content of quote must be for exactly comparable work – we reserve the right to verify this
  • Tyre quotes must be fully fitted, including valves, balancing and disposal charges
  • Tyre must be of identical specification – size, brand, pattern, load, speed rating and manufacturer marking
  • Tyre quotes from internet retailers are excluded
  • Quote must be presented within 90 days of original quote being issued and before any work is undertaken
  • Offer is for Retail customers only
  • Excludes Fleet servicing, maintenance and repairs, Audi Accessories and Merchandise and Bodyshop work
  • Excludes AdBlue ® fluid
  • Offer valid until 31st December 2017, and may be varied or withdrawn at any time. At participating Audi Centres only

  • *** Vehicles under 3 years old receive a free diagnostic check.

    Terms and conditions may apply. Offers may be changed or withdrawn at any time. For full information please contact your nearest Lookers Audi centre.