We remain open digitally for sales. You can shop 24/7 from the comfort of your home, with Click & Drive.
We have stringent safety measures in place for click and collect, and are open for a comprehensive range of aftersales services by appointment only.
You’ll find a warm non-contact greeting as you enter the dealership and your visit is made as easy and safe as possible for aftersales and Click & Collect appointments. Face coverings are now mandatory by law in retail outlets across the UK. We kindly ask that all customers visiting our showrooms wear a face covering* and we’re happy to provide one for you to wear during your visit.
*Excluding those that are exempt – you can find more information here
Please read the signs at the door and follow the direction for the service desks.
The waiting area will be open for you relax while your car is being serviced.
Please remember to stay at least two metres away from other people.
You’ll find hand sanitising products at several points around the dealerships and our people will prompt you to sanitise when necessary. Be reassured that we have also introduced a ‘safe system’ of stringent hygiene protocols and enhanced cleaning procedures throughout all our premises.
Our people have been issued with the appropriate PPE, including gloves and masks to use where necessary.
When you collect the keys for your newly purchased car it will be fitted with steering wheel and gear knob covers.
As an optional extra for ultimate peace of mind we also offer GardX KleenAir antibacterial deep cleaning at an additional cost of £29.99.
GardX KleenAir is an anti-bacterial air conditioning deep cleaning process, that effectively kills 99.9% of germs and bacteria in your vehicle.
The KleenAir machine is a ‘superfine mist decontamination device’ that safely disperses a fine anti-bacterial mist inside your vehicle, deeply penetrating into all areas of the ventilation system and into the carpets, seats and headlining, killing 99.9% of germs and bacteria and proven active against Severe Acute Respiratory Syndrome, Coronavirus & Influenza.
We look forward to seeing you again soon, until then, stay safe and please stay home if you have any symptoms.
Together we will get through this.
The Lookers Group... for you, for life.
Yes, for a pre-booked service, repair or MOT.
For viewing a car or vehicle we are offering online and virtual appointments. Bespoke videos’ and car vehicle presentations available with a member of our sales team. On collection of your vehicle you are invited to inspect it further, should it not be up to your expectation, we offer the option to change or cancel your purchase.
These are currently unavailable but can be arranged once we reopen.
All vehicles will receive a clean air antibacterial treatment. After the treatment is complete all that is left is a clean and fresh environment which is 99.9% germ and bacteria free. The coating dries in a few minutes and is self-cleaning. The treatment does not leave behind any residue or tackiness and has no scent at all. In fact, unpleasant odours such as from tobacco and food will disappear as the coating breaks down the contaminants and volatile organic compounds (VOCs) in the vehicle including formaldehydes, Sulphur’s, ethylene and ammonias. The treatment is non-toxic and environmentally safe. It has no harmful effect on humans and pets and coating does not penetrate the skin barrier
Yes! Behind our website is a team of real people who are available to help. We have a handy Live Chat function on our website. Or if you would prefer you can request a call back or a face to face virtual appointment
Not at this time, however, please be assured buying a vehicle online from Lookers is safe. Every used vehicle is mechanically inspected and checked against the HPI database, which verifies its history and mileage. You will also have 14 days from delivery of the vehicle for a no quibble return should you decide not to keep it.
We are offering home delivery subject to availability at a charge of £1.00 per mile. You can collect from our dealership.
In line with Government guidelines, please find our Lookers COVID-19 Colleague Safety Risk Assessment here.
