Lookers  Safe System

From 19th of July, in England, many of our existing control measures will no longer be legal requirements. Our main priority continues to be our customers and our colleagues safety, which is why we have decided to keep all key protection measures in place until further notice:

• Continuing to operate unaccompanied test drives 

• Keeping in place sneeze screens

• Practicing good hand hygiene, in particular, hand washing and using hand sanitiser and social distancing where possible 

• Frequently cleaning of used touchpoints

• Continuing to elbow bump, not shaking hands

• Adherence to our Safe System 

We have stringent safety measures in place for click and collect, and are also open for a comprehensive range of aftersales services by appointment only.

You can also shop 24/7 from the comfort of your home, with Click & Drive.

You’ll find a warm non-contact greeting as you enter the dealership and your visit is made as easy and safe as possible for aftersales and Click & Collect appointments. 

Where facemasks are no longer a legal requirement in the UK, face coverings will be discretionary for our customers. Our team is committed to making sure our customers feel safe. When visiting one of our centres, we will take your lead and wear a face-covering if you are, ensuring everyone feels comfortable.

Please read the signs at the door and follow the direction for the service desks.

The waiting area will be open for you relax while your car is being serviced.

Please remember to practice social distancing, when and where possible.

You’ll find hand sanitising products at several points around the dealerships and our people will prompt you to sanitise when necessary. Be reassured that we have also introduced a ‘safe system’ of stringent hygiene protocols and enhanced cleaning procedures throughout all our premises.

Our people have been issued with the appropriate PPE, including gloves and masks to use where necessary.

As an optional extra for ultimate peace of mind we also offer GardX KleenAir antibacterial deep cleaning at an additional cost of £39.99.

GardX KleenAir is an anti-bacterial air conditioning deep cleaning process, that effectively kills 99.9% of germs and bacteria in your vehicle.

The KleenAir machine is a ‘superfine mist decontamination device’ that safely disperses a fine anti-bacterial mist inside your vehicle, deeply penetrating into all areas of the ventilation system and into the carpets, seats and headlining, killing 99.9% of germs and bacteria and proven active against Severe Acute Respiratory Syndrome, Coronavirus & Influenza.