Our Sales teams will be working remotely and our Service departments will be open for appointment only Servicing, MOT and repairs.

We’d like to explain what you can expect when you visit us.

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You’ll find a warm non-contact greeting as you enter the dealership and your visit is made as easy and safe as possible by following our new colour coding for sales and aftersales appointments. Face coverings are now mandatory by law in retail outlets across the UK. We kindly ask that all customers visiting our showrooms wear a face covering* and we’re happy to provide one for you to wear during your visit.

*Excluding those that are exempt – you can find more information here.

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Please read the signs at the door and follow the blue arrows for service, green arrows for sales and the yellow arrows for parts. This will ensure a safe social distance for everyone. Please remember to stay at least two metres away from other people.

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You’ll find hand sanitising products at several points around the dealerships and our people will prompt you to sanitise when necessary. Be reassured that we have also introduced a ‘safe system’ of stringent hygiene protocols and enhanced cleaning procedures throughout all our premises.

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Our people have been issued with the appropriate PPE, including gloves and masks to use where necessary.

When you collect the keys for your newly purchased car it will be fitted with steering wheel and gear knob covers.

Please take the time to watch the short videos below which explains the measures we are taking to protect both our customers and staff during the Coronavirus pandemic.

We look forward to seeing you again soon, until then, stay safe and please stay home if you have any symptoms.

Together we will get through this.

The Lookers Group... for you, for life.

FAQ's - Dealerships in Scotland (Tier 4) and Northern Ireland

Yes, for a pre-booked service, repair or MOT. 

For viewing a car or vehicle we are offering online and virtual appointments. Bespoke videos’ and car vehicle presentations available with a member of our sales team. On collection of your vehicle you are invited to inspect it further, should it not be up to your expectation, we offer the option to change or cancel your purchase.

These are currently unavailable but can be arranged once we reopen. For Scottish Tier 4 locations please ask us for further details.

All vehicles will receive a clean air antibacterial treatment. After the treatment is complete all that is left is a clean and fresh environment which is 99.9% germ and bacteria free. The coating dries in a few minutes and is self-cleaning. The treatment does not leave behind any residue or tackiness and has no scent at all. In fact, unpleasant odours such as from tobacco and food will disappear as the coating breaks down the contaminants and volatile organic compounds (VOCs) in the vehicle including formaldehydes, Sulphur’s, ethylene and ammonias. The treatment is non-toxic and environmentally safe. It has no harmful effect on humans and pets and coating does not penetrate the skin barrier

Yes! Behind our website is a team of real people who are available to help. We have a handy Live Chat function on our website. Or if you would prefer you can request a call back or a face to face virtual appointment

Not at this time, however, please be assured buying a vehicle online from Lookers is safe. Every used vehicle is mechanically inspected and checked against the HPI database, which verifies its history and mileage. You will also have 7 days from delivery of the vehicle for a no quibble return should you decide not to keep it. In Scotland Tier 4 please contact us for further details.

We are offering home delivery subject to availability at a charge of £1.00 per mile. You can collect from our dealership.


In line with Government guidelines, please find our Lookers COVID-19 Colleague Safety Risk Assessment here.

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