Commercial Vehicle Service Promise
Efficiency, accuracy and convenience are at the heart of the Ford Transit24 commercial vehicle service promise.
With specialised RAC certified workshops, equipment, tools and training we look after all your service, maintenance and warranty work. Plus it’s backed up by our commercial vehicle service promise:
Your commercial vehicle is serviced when it suits you and we respond to 1link online service booking requests within twenty minutes. You can also enjoy free wi-fi whilst you wait.
Extended opening hours
All sites are open at minimum 7.30am-6.30pm Mon – Fri, 8am – 1pm Saturday plus a late night service is available for routine servicing at least on Thursdays – dealers are open later than 6.30pm and if you drop off by 4pm you can collect by 10am the following day. Contact your local Transit Centre for more information on their opening hours.
To keep you on the move we can provide alternative transport, and we ensure there is dedicated commercial vehicle parking.
Collection and delivery
This takes place on appointment and within a reasonable travelling time (for an additional cost, or free within 30 minutes drive time). We even wash your vehicle so that it looks its best.
Fleet national pricing
Maximum recommended pricing for fleets with over 25 vehicles ensures you get the best price for routine services and fixed content jobs.
MOTs and more
MOTs (including Class 4, 5 and 7 tests), tachograph servicing and speed limiting (VOSA approved).
When your commercial vehicles aren’t at work, neither are your drivers. Our priority is to get both back on the road as quickly and efficiently as possible.
Priority treatment for urgent repairs
Initial diagnosis on urgent (vehicle off-road) repairs is carried out within two hours of arrival, with parts ordered where necessary. We aim to complete most repairs the same working day.
Ford parts availability
Parts either in stock or delivered to any Ford dealer in the UK by 9am the next morning (n.b. for remote regions of the UK we deliver by 12 noon).
Genuine Ford parts quality
All parts are designed and engineered by Ford, to Ford standards. Parts fitted to a vehicle outside of warranty carry a ‘fitted in service’ parts warranty. We also stock a wide range of commercial vehicle tyres.
For speedy and accurate fault diagnosis, we provide a sophisticated, internet-linked vehicle diagnostics system.
Ford trained technicians
Ford commercial vehicle dealers have Ford-trained technicians, supported by online technical information and a Ford technical hotline.
Dedicated backup from Ford
An electronic recall programme, Fleet Service Centre and free Fleet Accident Management service.
So, whether it’s servicing, maintenance or repair you need, be sure to come and see us.