Meet the team at Lookers Stockport | Lookers Renault
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Meet the team at Lookers Renault and Dacia Stockport

Lookers Renault and Dacia Stockport has recently undergone a £0.5 million refurbishment, and it’s not just the building that’s had a shake-up. The rejuvenated team have helped the dealership go from strength to strength, with their customer centric outlook resulting in a 100% recommendation rate. Read on to find out more about the lovely bunch at Lookers Renault Stockport.

Sean Burke - General Manager

How long have you worked at Lookers Renault?

Just over two years.

What do you love most about your job?
I love the balance between the control and freedom to run my dealership. Now that we have the correct people in place, I enjoy the interaction with them and our customers.

What is it that you’re most excited about in the newly refurbished dealership?
The people. The team we now have in place across all departments are exceptional and have a great dealership to work in which is what they deserve as do our customers who are now receiving an excellent customer service. Our aim now is to deliver the Lookers For You, For Life strategy and be number 1 in Lookers and Renault for customer service.

What are your tactics to approach customers to help them find their ideal car?
My main tactic is to ensure we have a fully qualified, customer centric team and process within the business, ensuring the highest levels of customer care and employee satisfaction are in place at all times.

What is your favourite car from the Renault Dacia range?
The all New Koleos because it shows Renault’s commitment to pushing boundaries.

Tea or coffee (and which biscuit would you dunk in)?
Tea and Morning Coffee biscuits, ensuring they do not fall in. No-one likes a soggy biscuit!

Ron Bentham - Aftersales Manager

How long have you worked at Lookers Renault?
I’ve worked at Lookers Renault and Dacia for 14 months.

What do you love most about your job?
Rewarding staff and delivering a high customer service are the things I love most about my job.A lot has changed recently at the Lookers Renault Dacia Stockport site.

Has anything changed in Aftersales?
Since the refurbishment the atmosphere has improved and it is a much better working environment.

What’s your favourite car from the Renault Dacia range?
My favourite car is the Renault Koleos as it is great for a range of terrains.

Tea or coffee?
A cup of tea with a rich tea biscuit dipped in.

Don't just take our work for it. This is what our customers say about us:

Jan Southworth

I am absolutely thrilled with the superb Customer Service I have had from Renault, Lookers, Stockport . I rely on my adapted car as I have multiple disabilities and chronic variable illnesses. Several people recommended Lookers and I can see why. Recently, my vehicle developed some complex faults and I needed a suitable adapted Courtesy Car. Ron and Darren went out of their way to resolve the issues swiftly and to my complete satisfaction. All the staff I encountered went ‘above and beyond’ to ensure that my needs were met and their genuine compassion as well as professionalism are commendable. I was grateful to Steve, in the Service Department who helped me when I was unable to get out of my Courtesy Car to collect my Blue Badge that had been left in my own car. Plus, Jess, on reception who is always lovely and most helpful. I really rate and recommend this dealership. Now I have a clean Kadjar, in full working order and, my expectations of this excellent dealership have been exceeded

John Vale

I was pleased with Lookers Stockport Renault and would recommend them because buying a car from them is a pleasure. Also when cars are serviced there you feel that you are getting a good deal and that they genuinely want you to enjoy your motoring.

Philip Gray

I'd recommend Lookers Stockport Dacia because the service was very professional, no pressure sales pitch. I had a good look round the site first before I approached the salesman. Told him what my requirements were and he proceeded to find the right package and price for me.

Ian Gill

I had a great experience at Lookers Stockport Dacia because I got the car that I wanted at a good price with an absolute minimum of fuss and a great service from the salesman.