The VW Van Centre in Baillieston, Glasgow, is amongst the very first in the UK to pilot Volkswagen’s latest technology, using virtual reality to communicate with colleagues and customers more effectively and complete servicing more smoothly.
In today's modern world, Master Technician Brian Cosgrove, dials in via virtual reality to the main diagnostic centre in Milton Keynes and gains access to factory advisers, videos and technical drawings. He speaks live with a technical colleague who can instantly access the latest technical memos and diagrams to aid diagnosis and speed up repairs.
This system is also linked worldwide so any repetitive faults are shared which reduces duplicate work. The technology is also available on their Mobile Service Clinic Crafter vans to allow seamless communications between the technicians on site, the van centre and the technical experts at Milton Keynes.
VW Van Centre Baillieston are committed to keeping customers on the road and are constantly adapting their services to give the maximum benefit. This latest technology, along with extended opening hours of 7:30am – 10:00pm, contribute towards Volkswagen’s Working With You commitment.
To find out more about VW Van Centre Baillieston, enquire online or in dealership today.