Thank you for choosing to purchase your new Volvo from Lookers. We want to do all we can to ensure you enjoy a positive buying experience. Here are just a few notes set out to assist you in the run up to collecting your vehicle.
If you’re part exchanging your current vehicle, please remember to bring your V5 (log book), valid MOT certificate, your vehicle’s service history, the key (including any spare keys), key to locking wheel nut and any other owner’s manuals and remotes.
If you have a personalised number plate please use the following website to retain your plate, this will take around 3 working days.
If you are experiencing any fault or difficulty with you part exchange prior to completing the transaction please do tell us as soon as possible. Please do not hesitate to ask if you have any questions or require any further information.
V5 (LOG BOOK) - This document is vital when selling your vehicle to us so please bring it along, if you have a personalised number plate please use the following website to retain your plate, this will take around 3 working days.
Once completed you will receive your new V5 with the age related plate on it. This is the V5 you need to bring with you when you collect your new vehicle from us. If you have lost the V5 you can contact DVLA on 0300 790 6802 and apply for a new one.
SERVICE HISTORY - This is extremely important when we value your vehicle. If you have told us about a full main dealer service history or partial history we will need evidence of this in the form of invoices, service book or an online printout.
M.O.T. - We will require a valid MOT certificate if applicable.
KEYS – These are very important as a key can be very costly and hard to reproduce, please ensure you bring all the keys available to the vehicle. If you only have 1 key this would need to be mentioned at the time of the valuation as this can impact on the value we offered.
OWNER’S MANUALS & REMOTES – Please bring these and keep them in the vehicle glovebox.