Contact Centre Jobs
At Lookers, our Customer Contact Centre teams are often the first voice our customers hear and the first impression they get of our brand. Whether it’s handling phone calls, live chats, or online sales enquiries, our colleagues play a vital role in delivering a seamless and professional customer experience.
If you’re passionate about communication, problem solving and providing outstanding service, you’ll thrive in this fast paced and supportive environment. We offer full training, modern systems and ongoing development opportunities to help you succeed and grow your career with us.
About Lookers
At Lookers, we believe that great talent deserves true flexibility. As a leading automotive service provider, we’re dedicated to fostering an inclusive workplace where professionals in customer contact centre jobs can thrive while achieving the perfect work-life balance.
Why choose our Contact Centre jobs?
At Lookers, we don’t just hire people; we invest in them. By joining our team, you’ll gain access to opportunities for professional growth, work with industry-leading brands, and contribute to delivering exceptional service to our customers. As a Lookers employee you can also take advantage of our wide range of benefits as follows.
Key Responsibilities
- Coordinate service, MOT, and maintenance bookings, engaging with customers to secure repeat business and uncover opportunities.
- Build strong, relationships with customers while adhering to all brand and manufacturer standards.
- Maximise efficiency and deliver a seamless customer journey using Lookers’ technology platforms.
What we're looking for
If you're committed to delivering excellent service and meet the following criteria, we encourage you to apply:
- Exceptional communication skills, with a customer-first approach.
- Strong teamworking abilities, alongside effective organisation and time management.
- Confidence working in a fast-paced, target-driven environment.
Ready to apply? Click the button below to explore our current vacancies.
