At Lookers, we’re committed to providing clear, accessible customer support for every visitor, including tailored assistance for vulnerable customers who may need extra help understanding information or managing their finances. We also actively encourage feedback and complaints to help us continually improve our services and deliver the best possible experience online and in our dealerships.
We want to make sure you are treated with care so it would be helpful if you tell us about any extra support you may need. This could be about how we explain things to you, or something that affects how you manage your money. It might be that somebody else helps you with your decisions.
If you call us or visit one of our sites, please let us know if there is anything you need some additional help and support with.
We want every experience with us to be a positive one. If you feel something could have gone better, or if you have suggestions on how we can improve, your feedback is invaluable. It helps us enhance our services—for you and all our customers. Visit our dedicated feedback and complaints page to find out more.
Lookers is one of the leading car dealership groups in the UK. We offer industry leading customer service when financing a car. Whether you wish to buy a new or used car, we can provide competitive finance packages tailored to you. Find out more about the finance options we offer on our dedicated Finance section.
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Find out more about the Motability Scheme, available at Lookers.
