Cookies Policy for

As you may already know, cookies are small text files downloaded to your computer when you visit a website. This website, like almost every other, uses cookies to give you a better online experience.

We've changed the way our website works so that we can keep up to date with recent developments in the law relating to cookies. This means that we need your consent to use cookies when you are browsing our site. To help you understand the types of cookies we use (or those which may be used by third parties on our site), we have categorised the cookies in relation to their functionality. These four categories are; -

  1. Strictly Necessary Cookies
  2. Analytics Cookies
  3. Marketing Cookies

A detailed description for each of the different cookies is set out below.


If you enter you can allow all types of cookies to be used, or you can find out more information/change your consent preferences.

However, if you prefer not to allow the use of cookies altogether, you can change the configuration of your browser to either warn you when you receive a cookie, or to automatically reject them.
You may find that disabling cookies means certain areas of the site do not function correctly and we cannot guarantee access to all the services we provide through our website. Also, if you delete all of your cookies, or use a different device to access our website, you may have to choose your preferences again.

To find more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit

The cookies used on have been categorised based on the ICC UK Cookie guide. A list of all the cookies used on this website by category is set out below.

Strictly Necessary Cookies

Strictly Necessary cookies are essential to let you move around the website and use its features, such as accessing secure areas, shopping baskets and online billing. These cookies allow our website to provide services at your request.

These cookies don't gather any information that could be used for marketing to you or remember your preferences/ID, other than for your current session.

Strictly necessary cookies are used to:

  • Identify you as being logged on to this website.
  • Remember previous actions when navigating between different pages on this website.
  • Remember things like service selections you have made which allow us to provide you with the services you have requested.
  • Identify you as being logged in to and members sections within
Accepting these cookies is a condition of using the website.
Cookies we consider to be Strictly Necessary:'s cookies:
 _stripe_sid          Fraud prevention and detection 1 year
 _stripe_mid        Fraud prevention and detection 30 mins
 ai_session & ai_user
 LPCKEY-p-xxx & LPSID-xxx & LPVID

Analytics Cookies

Analytics cookies collect information about how you use our website e.g. which pages you visit most often, and if you experience any error messages. They also allow us to update our website to improve performance and tailor it to your preferences.

These cookies don't collect any information that could identify you – all the information collected is anonymous. They will not be used to target adverts to you on other websites.

Analytics cookies are used to:

  • Provide statistics on how this website is used (including selections that you have made and goods and services that you have viewed, during your use of this website).
  • Gather non-user specific data about the usage on this website and provide statistics about how this website is used.
  • Provide and track the effectiveness of videos embedded in this website.
  • Test different designs on our website.

Where our analytics cookies are managed by third parties, we don't allow them to use the cookies for any purpose other than those listed above.

Cookies we consider to be Analytics cookies:

 Cookie Host

To opt out of being tracked by Google Analytics across all websites please visit

 Cookie  Host
_fbp  Facebook 
 dmSessionID Trackedweb 
 _hjAbsoluteSessionInProgress Hotjar 
 _hjid Hotjar 
 _hjIncludedInPageviewSample Hotjar
 _hjIncludedInSessionSample Hotjar
 recordID Dotdigital 
 calltracksData, calltracksGUID Calltracks 

An analytics platform that is used to measure response to TV advertising.

 Cookie name  Type  Data stored  Purpose
 adal ca Persistent   Traffic source / campaign data  Store which advertising campaign drove a user to visit
 adal cw  Persistent  Visit timestamp  Tie back conversion events to earlier visits
 __adal_id  Persistent  Deviced ID (generated)  Uniquely identify a device

Marketing Cookies

Marketing cookies collect information about your browsing habits to deliver adverts which are more relevant to you and your interests. They also measure the effectiveness of advertising campaigns.

Marketing cookies are used to:

  • Link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites.
  • Provide advertising agencies with information on your visit so that they can present you with adverts that you may be interested in.

All of these cookies are managed by third parties, and you may alternatively use the third parties' own tools to prevent these cookies.

Cookies provided by 3rd parties:

Cookie  Purpose
 __adal_ca Store which advertising campaign drive a user to visit. 
 __adal_cw Tie back conversion events to earlier visits 
 __adal_id Uniquely identify a device 
 _hjid Understand user behaviour on website
 _fbp Facebook 
 test_cookie Double Click 
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