Final Chance: September Car & Van Offers

Alan Martin was very friendly and courteous and answered all our questions and showed us the car we were interested in. Many thanks

Visited Showroom and Shaun Elliott was my salesman very polite put you at ease. I test drived a car. Shaun was very kind to drive ot to Newburn till i got used to it. Drove lovely. I mentioned their was one or two small issues. 1 issue was engine. I had seen two 73 plates elsewhere their engines were brand new. This car 23 plate engine dirty. Manager was a bit unhappy when i wanted to talk about it. Not forthcoming. 2. Wipers were catching windscreen. No one noticed the advisories on the MOT even though it passed first time. This is not Shauns fault. Manager had some words with Shaun about a problem. Few words of advice if someone has a phobia about something dont force them to do the job. The VW did give me a good valuation for my car as trade in. But what let the deal down was that they wanted the money within 48 hours as they want a fast turnover and car off the forecourt as quick as possible. Does not give you time to get someone independent to check the car over. Not Shauns faul. He has a good sales technique very polite and very relaxing to be around. Also did the other guy who sat in Shauns chair we had a good laugh. I would say all the sales people who work their are nice and friendly.

My wife Jacqui and I were due to change car recently and decided to go all electric. We test drove several options but finally settled on the KIA EV3. As a motability customer the salesman allocated was Brendan who proved to be very knowledgeable and took the time to make sure we understood his answers to our queries. Nothing was too much for him and once the order was placed he kept us informed as to when the vehicle would be ready for collection. Having had the car now for a couple of weeks we are very happy with the purchase and would recommend the salesman and the car to any one in a similar position

Family loves the new car, big thanks to David, for going above and beyond, also big thank you for staying to wait for me as I was running late and it was no trouble he had already finshed work ! So appreciated thanks

Visited Charles Hurst recently and was dealt with by Mark, who was approachable and easy to talk to. Mark was very knowledgable and spoke to me in terms I understood rather than blinding me with sales person jargon. Enjoyable experience, which is not always the case when buying a car. Would 100% recommend Mark and the dealership in general.

We dealt with Jennifer for our motability car, she was so helpful, friendly, welcoming & an absolute pleasure, she made the application so easy. She’s very bubbly & made us laugh! I would definitely recommend going to Peugeot & ask for Jennifer!!

Had an absolutely stellar experience with Charles Hurst Yamaha Motorcycles Belfast! I was looked after by Alex, who was extraordinarily friendly, professional, and knowledgeable throughout. The team offers top-notch service and truly unbeatable prices. The whole process was fun, completely down-to-earth, and wonderfully reassuring. If you’re a first-time buyer worried about asking "silly questions," this is hands-down the best place to go. They offer best in class service and their warrenty is realy give piece of mind when buying from them

⭐⭐⭐⭐⭐ Outstanding Customer Service – The Reason I Keep Coming Back! I recently had to change my car due to an unexpected problem, and once again the team at Lookers reminded me exactly why I continue to return to them. From the very first conversation with Romy, right through to the moment I drove away in my brand-new car, looked after by Paul, the whole experience was absolutely outstanding. What really stands out for me is the genuine care and honesty. At no point did I feel rushed, pressured or dismissed. Every question I had was listened to, everything was explained clearly, and I felt that they genuinely cared about finding the right solution for me. Paul was fantastic throughout the whole process. He was professional, patient, knowledgeable and incredibly helpful, making sure that every detail was taken care of and that I was completely happy and confident before driving away. Nothing ever felt like too much trouble. Romy was equally wonderful from the very beginning. The communication, support and reassurance made what could have been a stressful situation feel straightforward and manageable. For me, excellent customer service isn't just about selling a car — it's about how you are treated as a customer. It's about being listened to, being treated with respect and feeling that the people helping you genuinely care. That is exactly the experience I received. There is a reason I keep going back to these guys: honesty, professionalism, genuine care and exceptional customer service from start to finish. A huge thank you to Romy and Paul for looking after me so well once again. I absolutely love my new car and couldn't be happier with the experience. Without hesitation, 5 stars from me — thoroughly deserved! ⭐⭐⭐⭐⭐

Paul, top salesman. Couldn't fault him. He has gone above and beyond. The only reason for 4 stars is the accounts side, very slow in confirming payment.