Refunds on Reservations

If you decide that you do not wish to go on to purchase from your reservation then a refund may be requested either by contacting your supplying dealership or our Customer Service and Complaint Resolutions Team.

Tel: 0191 298 1425

Email: reservationrefunds@lookers.co.uk

Post: Customer Service and Complaint Resolutions Team, Lookers, Lookers House, 3 Etchells Road, West Timperley, Altrincham, WA14 5XS

If you would like to cancel your vehicle order or check the returns policy, please refer to our terms and conditions.

Complaints & Feedback

If you wish to make a complaint or provide feedback about a recent experience with us, then please visit.

https://www.lookers.co.uk/complaints

Cancellation or Vehicle Return

If you would like to cancel your vehicle order or check Lookers returns policy, please refer to our terms and conditions.

https://www.lookers.co.uk/vehicle-sales-terms-and-conditions