Lookers Accident Management

Our complimentary accident aftercare service DriveAssist is available to all our customers who have an accident that was not their fault.

You can get in touch with our DriveAssist team by email at DriveAssist@Lookers.co.uk or call 03332 075 799
To find out more about it's benefits click here

How can Lookers DriveAssist help you?

• Recover your vehicle

  If your vehicle is not driveable, we will arrange to have it recovered and moved to an appropriate location until it can be repaired.

• Get you back on the road

  Whilst your vehicle is being repaired, we will provide you with a comparable vehicle to your own.

• Organise repairs

  Most people do not realise that they have the right to choose who repairs their vehicle when they have a non-fault accident. Our service ensures that repairs are performed by trained technicians, using approved repair methods and manufacturer approved parts. Our team will also monitor the repairs of your vehicle, keeping you fully updated throughout the process.

• Manage the process

  Our team will co-ordinate the repairs and liaise with your insurance company and the third-party insurer to take away the stress and inconvenience.  We will also handle any uninsured losses and any personal injury claim for you saving you the hassle of pursuing it yourself.

Call Lookers DriveAssist Accident Aftercare team on: 03332 075 799

Cosmetic Repairs?

At Lookers we also offer a comprehensive Cosmetic Repair service if you've bumped your car, so you can be back on the road in no time.

What's involved in Cosmetic Repair?

• Repairing large or small dents.
• Polish out minor scratches.
• Mend minor damage to your alloy wheels
• Replace panels like bumpers or wings if the damage can't be repaired

Getting you back on the road

At Lookers, we know how stressful it can be to arrange repairs for your vehicle after being involved in an accident.

That's why our accident repair centres are dedicated to doing everything they can to make the process completely hassle-free and help you get back on the road quickly. 

Whether it's a minor scratch or a major bodywork repair, our centres have the personnel, latest technology, and expertise to get your car on the road after an accident. Many of our accident repair centres are manufacturer-approved and our highly-skilled teams work hard to return your car to a high standard. Get in touch with your nearest Lookers centre to find out more about accident repair by clicking the button below.

Accident Management Frequently Asked Questions