Mercedes-Benz ranks highest among premium brands in the J.D. Power Awards 2016

"The automobile dealership service department is the No. 1 determinant of customer satisfaction and dealership loyalty, according to the J.D. Power 2016 UK Customer Service Index (CSI) Study, released today. 

Overall customer satisfaction with dealer service, which is based solely on the first three years of ownership, averages 761 in the premium brand segment in 2016, the same as in 2015."

Mercedes-Benz are pleased to announce that they have received the highest ranks among premium brands at the 2016 J.D. Power Awards with a score of 774, an 18 point improvement since 2015. Mercedes-Benz is followed by Land Rover, 773 and Audi who scores 761.

I have an account

I don't have an account

You need an account before you can save searches. It takes less than a minute to register.

Register Now
I have an account

I don't have an account

You need an account before you can save vehicles. It takes less than a minute to register.

Register Now

Don't worry!

We're taking you to our partner site, everything is fine.

OK, got it

You saved a vehicle

You opted to save a vehicle to your garage. We will keep you up to date if anything changes to the status of the vehicles.

You can find your saved vehicles here:

Saved vehicle icon
Got it
Monthly Vehicle Variant Save
(View full finance example)

Example monthly payment

Advance payment Vehicle Variant Save

 

Brand new - order now
This vehicle has been reserved
This vehicle is now sold
This vehicle is no longer available

We have available variants
Brand new - order now
This vehicle has been reserved
This vehicle is now sold
This vehicle is no longer available

Available from   or  /month (Rep)

0

Used s

0

New s

What Car? Logo
*model highest rating

( )