Volkswagen Roadside Assistance
Get comprehensive Volkswagen Commercial Vehicles Roadside Assistance for 3 years at no extra cost on new vans. Our nationwide technicians use genuine parts and diagnostic tools to get you back on the road.
For assistance call 0330 100 3242
For dedicated ID. Buzz Roadside Assistance call 0330 100 3244
The Confidence of Comprehensive Cover
For complete peace of mind, all new Volkswagen Commercial Vehicles come with three years of comprehensive roadside assistance at no extra cost. This service is designed to support your business whenever you need it.
What's Included in Your Cover?
Our extensive support network is ready to handle any situation, keeping your vehicle and your business operational.
- Breakdown Assistance: We'll attend your vehicle at the roadside anywhere in the UK to get you moving again.
- Home Assistance: Receive the same expert support if your van won't start at your home or business address.
- Vehicle Recovery: If we can't fix your vehicle at the scene, we'll recover it to an authorised Van Centre.
- Accident Recovery: We provide professional recovery for your vehicle following a road traffic accident.
- Secure Storage: Your vehicle will be stored securely if an onward journey or recovery isn't possible overnight.
- Message Service: We can pass on urgent messages to your colleagues or family to keep them informed.
- Caravan/Trailer Assistance: Your caravan or trailer is covered for recovery when being towed by the attended vehicle.
- European Assistance: Benefit from roadside support across the continent for worry-free international jobs.
How to Get Help in the UK
When you need assistance, follow these simple steps.
Call Volkswagen Roadside Assistance on 0330 100 3242 (or 0330 100 3244 for ID.Buzz)
Please have the following details ready:
- Your name and precise location
- The registration number and colour of your vehicle
- Your Volkswagen model
- A description of the problem
- Current mileage (if known)
- A telephone number where we can contact you
Accessibility Note: If you have hearing difficulties, please dial 18001 before our number to connect to Text Relay. Alternatively, you can use the SMS facility on 07900 444 999. These services are available in the UK only.
