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Graeme is absolutely amazing and he was so professional and helpful when buying my car, explained everything really well and gave me all the information I needed to feel secure in buying my car - highly recommend Graeme and this garage!

I can honestly say that Rummy was instrumental in helping me select the right Mercedes for me, sitting down and discussing what I wanted from my new car and helping me choose the correct model. Thank you.

impressive service from start to finish from Audi Guildford. Iftikhar handled the sale and went above and beyond to answer all our queries and test drive the car. no pressure to make an immediate decisionand and subsequent correspondence, via email, was all acknowledged and answered by Iftikhar efficiently and professionally . Really pleased with my new car, thanks Iftikhar

My car was on recall really the said it will take one day later they called me and informed that they need to order part and it will take couple of more days. Than after a week I approach then Mr Michael handle me very nicely and explained the problem and promised me that I will get my car on 2nd of January. Mr Micheal is very helpful and supportive. But I get my car back after 15 days.

I have always had excellent customer service from this company

Staff were all very helpful especially Ashleigh amazing customer service

We received the worst possible experience ever. Something I wouldn’t have expected from Audi. It was an incredibly stressful 6 weeks trying to find out what was wrong with our new ish car. We called approximately 30 times including 9 times during a special family holiday abroad and we never received 1 single call back from Audi. We were fobbed off every single time we called in, excuse after excuse, from the bottom to the top of the org. We received absolutely no apology from anyone at any point and I can’t believe the staff can operate like this. We sold our lovely Audi shortly after we received it back as the thought of having to deal with incompetent staff would too much to handle. An absolutely shambolic experience and service. I’ve had to give it one star as it won’t let me post. If I could I wouldn’t give it a star at all. Quite possibly the worst experience from a premium car dealership.

Very pleased with all aspects of my relationship with Lookers. Chris Howarth (Sales) was very attentive and helpful throughout, so that things ran smoothly from my initial inquiry through to completion, as well as after-sales support. I am very happy with my new vehicle and would recommend both the dealership and Chris Howarth as your Sales person of choice.

Excellent service from start to finish. Special thanks to Joe who went the extra mile to get everything sorted.

I was pleased that my vehicle was serviced same day and that I could collect it sooner than I expected.