Refunds on Reservations
If you decide that you do not wish to go on to purchase from your reservation then a refund may be requested either by contacting your supplying dealership or our Customer Service and Complaint Resolutions Team.
Tel: 0191 298 1425
Post: Customer Service and Complaint Resolutions Team, Lookers, Lookers House, 3 Etchells Road, West Timperley, Altrincham, WA14 5XS
If you would like to cancel your vehicle order or check the returns policy, please refer to our terms and conditions.
Complaints & Feedback
If you wish to make a complaint or provide feedback about a recent experience with us, then please visit.
Cancellation or Vehicle Return
If you would like to cancel your vehicle order or check Lookers returns policy, please refer to our terms and conditions.