We're still here if you need us

Nothing matters more to us than the health and wellbeing of our customers, our colleagues and their families. We’re all having to do things a little differently and we’ve been working hard behind the scenes to change our operations in line with Government advice. 

Thanks to the hard work of our teams in developing the Lookers Safe System, we have reopened our workshops to provide servicing and repairs to keep our customers safe on the road.

We have adapted our website to allow you to browse through our stock and build your deal or reserve your next vehicle from the safety and comfort of your own home. Our remote based team will then take you through the rest of the process before scheduling a home delivery or showroom handover, for when the time is right.

In addition, our customer service team are on hand to take enquiries and complete service bookings. In line with Government guidelines, please find our Lookers COVID-19 Colleague Safety Risk Assessment here.

Keep an eye on our website and social channels for further updates. 

Until then, stay safe and keep looking out for each other.

 

FAQ's

Although our showrooms remain closed please get in touch however suits you best, whether that is Phone, Email, Livechat or we can organise a virtual appointment.

If your finance agreement is coming to an end, there will be a number of options for you to consider. Some finance lenders will facilitate extending the finance agreement or re-financing your final payment. Please contact our team and they will be happy to put you in touch with the relevant finance house.

Financial support may be available, including payment holidays and deferred payments. We encourage you to get in touch with our team, we can put you in touch with the relevant finance lender who can discuss which options might be available to you during this time. You can get both our contact details, and the contact deals for some of the finance houses we work with here

From 30 March 2020, MOT due dates for cars, motorcycles and light vans will be extended. This is being done to help prevent the spread of coronavirus. You can view full details by visiting the government advisory here. If you are due to visit us for service or maintenance work, our team are now in a position to take regular service and repair bookings. We have implemented a number of social distancing policies at the dealerships to protect both our colleagues and our customers.

We have adapted our sales process to allow you to browse our stock online and reserve a model from the comfort of your own home, we have also introduced functionality allowing you to build your own finance deal online for used cars. Our team are working remotely to take you through the sales process and can arrange a home delivery or showroom collection of your new car when it is safe to do so. To view our stock, please click here 

We’re not currently offering test drives or deliveries in line with our commitment to safeguard the health of our employees, customers, and their families. However, if you are interested in a vehicle we’re able to offer video walkarounds or additional photography on request.

The FCA has revealed it expects motor finance companies to provide a three-month payment freeze to customers who are having temporary difficulties meeting leasing or finance payments due to Coronavirus. Read more on the official FCA website

The latest Government announcements will have a major impact on the Motability Scheme. Motability has taken the decision to keep the quarterly pricing guide suppressed during this time. With the uncertainty that Covid-19 is creating for many people, we wanted to reassure you that we will support you where possible. For more information and FAQ's, please visit our Motability FAQs page 

content image
We're here if you need us
We’re still here to  help and have a remote working customer service team that are contactable should you have any queries or concerns.
I have an account

I don't have an account

You need an account before you can save searches. It takes less than a minute to register.

Register Now
I have an account

I don't have an account

You need an account before you can save vehicles. It takes less than a minute to register.

Register Now

Don't worry!

We're taking you to our partner site, everything is fine.

OK, got it

You saved a vehicle

You opted to save a vehicle to your garage. We will keep you up to date if anything changes to the status of the vehicles.

You can find your saved vehicles here:

Saved vehicle icon
Got it
Monthly Vehicle Variant Save
(View full finance example)

Example monthly payment

Advance payment Vehicle Variant Save

This vehicle has been reserved
This vehicle is now sold
This vehicle is no longer available
This vehicle has been reserved
This vehicle is now sold
This vehicle is no longer available

We have available variants

This vehicle has been reserved
This vehicle is now sold
This vehicle is no longer available

Advance payment

Example monthly payment

Available from   or  /month (Rep)

0

Used s

0

New s

( )