Remote Motability application and handover FAQs

Personal Independence Payment (PIP) and the scheme

Personal Independence Payment (PIP) is replacing Disability Living Allowance (DLA) for disabled people between the ages of 16 and 64, even those with an "indefinite" or "lifetime" award. Disabled children will continue to receive DLA until they reach the age of 16. DLA will also continue to be available for those who were aged 65 or over on 8 April 2013 (20 June 2016 in Northern Ireland).

If you are awarded the Enhanced Rate of the Mobility Component of PIP, you will continue to be able to lease a car, scooter or powered wheelchair through the Motability Scheme.

Advance Payment Explained

What it is: This is an amount payable upfront in addition to your weekly payment.

Why it’s needed: Your mobility allowance may not cover the cost for some larger or more expensive cars. These cars are allocated with an Advance Payment which represents the difference between the amount your mobility allowance covers over the three-year agreement period and the overall cost of the car you choose.

How it works: The Advance Payment is not a deposit and is therefore non-refundable. If an Advance Payment is required, the amount is fixed at the price available when you order your car.

How it’s calculated: Each Advance Payment is calculated by considering factors such as the cost of the car, its servicing and maintenance and its expected resale value at the end of the lease agreement.