• Lookers (Stockport) named as winner of both the Dealer of the Year Award and Sales Excellence Award at the Kia Dealer Excellence Awards 2020
• Dealer of the Year Award recognises achievements in sales, after sales and customer experience
• Sales Excellence Award recognises commitment to sales objectives, retail sales penetration and total sales volume
Lookers (Stockport) has won both the Dealer of the Year Award and Sales Excellence Award at the 2020 Kia Dealer Excellence Awards, announced on 15 January 2021.
Located in Stockport, Greater Manchester, the dealership stood out as having performed exceptionally well while putting customer needs and safety first. In addition, the Sales Excellence Award was won by the dealership for the third time in four years; a truly remarkable achievement. Lookers (Stockport) was further recognised amongst the top performing Kia dealerships for its “family-like care” customer service.
Paul Philpott, President and CEO of Kia Motors (UK) Limited, recognised the exceptionally high standards and quality of service in Sales, After Sales and Customer Experience, stating: “A heartfelt congratulations to all the staff at Lookers (Stockport) Kia for an incredible effort last year. To have won the Dealer of the Year Award is outstanding, but to win the Sales Excellence Award in addition is an extraordinary achievement.”
Thomas Foley, General Manager at Lookers (Stockport) commented: “We’re delighted to have won these awards. This is an astonishing achievement that we must thank our customers for, as well as all our staff who worked tirelessly throughout 2020 during unprecedented times. We are a customer-focused team and it is fantastic to have been recognised for this. I am extremely proud of the team and we want to make 2021 our best yet. We can’t wait to see what Kia has in store for us over the coming year ahead.”
The award-winning dealership offers a range of COVID-secure services, including essential servicing at its workshop and online contact-free sales via its website: https://www.lookers.co.uk/kia/contact-us/kia-stockport
The annual Kia Dealer Excellence Awards – held online via a livestream event for the first time – celebrate the best performers amongst the 190-strong Kia UK dealership network, ranging from Sales and After Sales to Customer Experience and Go-Electric Awards.