The Chauffeur Programme

from Mercedes-Benz

Designed with your business in mind, the Chauffeur Programme offers a variety of plans, additional benefits, accessories and special offers to help your business budget more effectively whilst ensuring maximum safety, care and comfort for your vehicle. Not only do we offer first-class service but we offer competitive vehicle finance offers through Mercedes-Benz Financial Services.

Key Benefits

An extensive range of vehicles

Whether you choose the award winning S-Class, innovative new E-Class, advanced V-Class or any of our other models, you and your passengers can travel in the utmost comfort and style.

State-of-the-art safety

All our vehicles are fitted with a high level of safety equipment as standard, and undergo extensive tests that exceed the demands of consumer safety organisations and of EU, US and JP legislation. For example, you can experience state-of-the-art systems that maximise safety and convenience in the brand new E-Class. The all-new Drive Pilot feature makes split-second decisions to enhance your journey. From using camera and radar sensors to assist you with steering and overtaking, to detecting and automatically adapting to speed limits – it’s the next step towards autonomous driving.

Outstanding cost-efficiency

Every one of our vehicles offers superb cost efficiency, class-leading specification and attractive Whole Life Costs (WLC).

Dedicated support

We offer a full range of support services to keep you on the road including: full servicing and maintenance plans, complimentary roadside assistance, mobility services and access to marketing images.

Service and Maintenance Plans

With our range of service and maintenance plans, you can spread your servicing, maintenance and MOT costs over your preferred period of time, and benefit from extra offers.

   Service Care Chauffeur Complete Care Chauffeur  Complete Care Plus Chauffeur 
   Servicing Servicing and maintenance  Servicing, maintenance and tyres 
 What's included
  • Routine servicing including labour, parts, recommended items, and lubricants, including AdBlue*.
     
  • Routine servicing including labour, parts, recommended items, and lubricants, including AdBlue*.
  • Wear & tear repairs included (e.g. pads, discs, wiper blades).
  • Mechanical and electrical repairs outside of warranty/roadside assistance.
  • Routine servicing including labour, parts, recommended items, and lubricants, including AdBlue*.
  • Wear & tear repairs included (e.g. pads, discs, wiper blades).
    Mechanical and electrical repairs
  • Outside of warranty/roadside assistance.
  • Tyres
 MOTs  One MOT in year one, two per year thereafter.  Flexible MOT options available designed to suit your needs  Flexible MOT options available designed to suit your needs


For further information on the Mercedes-Benz Chauffeur Service Care plan available to you please contact our Business Solutions Team today who will be happy to help.

 
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Additional Features


Roadside Assistance

Mercedes-Benz understands that your vehicle is your livelihood and keeps your business running, which is why we offer Mercedes-Benz Roadside Assistance. We'll provide fast and effective assistance at the roadside should your vehicle fail to start or can no longer continue on its journey.

If it happens to be that your vehicle cannot be repaired at the roadside, Mercedes-Benz will recover you to the closest Mercedes-Benz retailer and provide you with a like-for-like replacement Chauffeur-licensed vehicle*

Tracker Plus for Mercedes-Benz

When you purchase one of our service and maintenance plans, we will provide you with a ‘Tracker Plus for Mercedes-Benz’ unit* for free. You will have peace of mind that if your car is stolen the TRACKER command centre will immediately notify the Police who are enabled to directly link in to your vehicle with VHF technology.

Enhanced Mobility

We will provide a replacement Chauffeur-licensed vehicle for a maximum of five days if yours is driven into a Mercedes-Benz retailer for any of the following reasons:

  • Satellite navigation not working
  • Gearbox issues
  • Engine management light on
  • Air conditioning not working

Chauffeur Insurance

At Mercedes-Benz we understand that your vehicle is paramount to your business. Chauffeur insurance can be arranged by Mercedes-Benz and is designed for professional drivers, ensuring you can enjoy worry free driving.

If in the unfortunate event your vehicle is disabled following an accident for example, Mercedes-Benz will pay to have it recovered to the nearest approved repairer, as well as the reasonable costs of delivering it back you. 

Key benefits:

  • Accident recovery as standard
  • Unlimited windscreen cover through approved repairers
  • UK repair network with all work guaranteed for 3 years
  • Comprehensive claims service: 24 hours a day, 365 days of a year
  • 'Yes Claim Bonus' - £200 reduction in your excess if you register your claim and provide details of the third party within 24 hours of an accident

If you would like some further information or a no-obligation quote please contact Mercedes-Benz Insurance directly by calling 0345 600 2180.

Terms & Conditions

Chauffeur Insurance is arranged by Daimler Insurance Services UK Limited, administered by TFP Schemes and underwritten by Aviva Insurance Limited. Registered in Scotland, No. 2116. Registered Office: Pitheavlis, Perth PH2 0NH. Daimler Insurance Services are authorised and regulated by the Financial Conduct Authority. Aviva Insurance Limited are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

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