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Nissan Customer Service Promise

Service With Value

Mobility Solutions

Within your vehicle's initial manufacturer warranty period, we'll arrange transport for you while your car is booked with us for a confirmed Nissan warranty repair.

If you’re booked in with us for a service or a non-warrantable repair, we’ll do our best to keep you mobile - whether you require a courtesy car or a lift home. Charges and restrictions apply, please ask for details.

Continuous Roadside Assistance

In the case of a breakdown or accident, every time you service your vehicle at a Nissan Dealership or Authorised Repairer, you'll benefit from RAC European Roadside Assistance cover right up until your next service is due.

0% Finance On Vehicle Repairs

Swerve the financial worries with 0% APR, spreading the cost of repairs over 1 to 9 months interest free.

Free £200 Insurance Excess Return Voucher

Get £200 off your insurance excess costs if you are involved in a future vehicle accident, no matter who you’re insured with. We’ll look after your repair claim and guarantee to use only Genuine parts. Just activate your voucher online prior to any accident and it is valid for the period shown.

Service With Trust

Genuine Parts & Expert Technicians

Nissan Genuine parts have been designed specifically for your model and come with a 1-year warranty for added peace of mind.

Our expert-trained technicians have attended specialist training courses and know everything there is to know about servicing, repairing & maintaining Nissan vehicles.

Free Video Health Check

If our trained Nissan technicians identify an issue, they'll film it and email you a personalised video, so that you can make an informed decision on any work that’s required.

Vehicle Software Updates

Be assured that every time you bring your Nissan in for a service, your vehicle software will be refreshed with the latest standard updates free of charge.

Pay Monthly Service Plans & Warranties

Nissan Service Plans offer the ability to spread the cost of servicing with fixed monthly instalments.

The all-new Instant Service Plan allows you to spread the cost of your next service and your following one, with interest free monthly payments. It's available even if your next service is due today!

Plus, we have a range of Extended Warranties available to extend the manufacturer warranty period.

Sustainable Future

Electrified Courtesy Cars

Experience our electrified range of courtesy vehicles, including 100% electric, Mild Hybrid and e-Power options.

Hazardous Waste Disposal

We are committed to responsible management of hazardous waste for a more sustainable future.

Dealer Waste Recycling Programme

Nissan are taking steps to help build a sustainable future with their dealers via non-hazardous waste and recycling programmes.

Nissan Green Parts

Nissan are contributing to building a more sustainable future by using Genuine Nissan parts, where possible remanufactured and reused.

Terms and conditions apply. Click here to view the full Customer Service Promise terms and conditions.