Meet our Motability Specialists

Wherever you are, Lookers Volkswagen's dedicated Motability Specialists are there to help.

We have trained Motability Specialists at each of our Lookers Volkswagen dealerships, who will be able to help you on your Motability journey.

Find the Motability Specialist at your local Lookers Volkswagen dealership and get in touch to learn more.

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Lookers Volkswagen Battersea

Bob Bickley - Motability Specialist

Bob Bickley has been helping customers keep mobile for over 25 years on the Motability Scheme. As the dedicated specialist at Battersea Volkswagen he looks forward to meeting and helping prospective customers to find the best car to suit their needs.

Bob is married with two children, who are 11 and 7 years old, and outside of work he enjoys 5k runs, spending time with the family and watching most sports.

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Lookers Volkswagen Blackburn

Kathy Higham - Motability Specialist

At the start of 2020 Kathy Higham has received an incredible accolade from Motability Operations UK, awarding her as one of only four ‘Highly Commended’ Motability Specialists out of approx. 20,000 specialists in the UK. It’s fair to say we’re extremely proud of her!

Kathy has been at the branch for three years, having originally started as a Motability specialist in 1996. It isn’t just about selling cars for Kathy it all about the customer and their needs.

Outside of work, Kathy has been a member of slimming world for 12 months and incredibly has lost 3 stone in this time. She is also an avid supporter of Wigan warriors rugby league club.

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Lookers Volkswagen Carlisle

Kirsty Norwood - Motability Specialist

Kirsty is the Motability specialist at Volkswagen Carlisle. Outside of work, she is a huge football fan and supporter of Newcastle United, and she herself plays, for Penrith AFC ladies. She loves her Cockerpoo called Maisy, along with her two kittens Oscar and Luna.

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Lookers Volkswagen Darlington

Ken Mann - Motability Specialist

Ken has been with Lookers Darlington for over 6 years now and has been a Motability Specialist throughout that time. His knowledge and experience is second-to-none and his advice towards customers mobility needs is always appreciated, especially for those who may be new to the scheme.

Ken has been Darlington’s top-selling Motability Specialist for the last 4/5 years. He’s happy to go above and beyond, and his commitment and work ethic towards the job really sets him above others.

In his spare time, Ken has a keen interest in Drones.

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Lookers Volkswagen Guildford

Ross Kavanagh - Motability Specialist

Ross became accredited with Motability in June 2019. In his words – “I think the scheme is a fantastic opportunity to help people get out and about - that is my favourite part of the role of a Motability Specialist, as well as getting to know my customers and their families".

Outside of work, Ross keeps busy looking after his Parsons Terrier – Ruby, and is obsessed with Formula 1!

As an ex-baker he is also very often found in the kitchen working away on the many family and friends Birthday Cake requests he receives!

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Lookers Volkswagen Newcastle Scotswood Road 

Liam Cotton - Motability Specialist

Liam Cotton has been a Motability Specialist for 7 years. He tells us he likes a nice cheese board and quiet walks on the beach.

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Lookers Volkswagen Newcastle Silverlink

Brett Field - Motability Specialist

Brett has worked at Lookers Volkswagen for 5 years now (2 years at the Silverlink branch), and is very proud to be their Motability Specialist.

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Lookers Volkswagen Northallerton 

Jack Hutchinson - Motability Specialist

Jack has been an accredited Motability specialist for nearly 2 years, and a sales executive for 5 years. He always works hard to make the sales process as smooth and as easy as possible while delivering fantastic customer service.

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Lookers Volkswagen Preston 

Jayne Allred - Motability Specialist

Jayne has been working in the automotive industry for 32 years and have been with Volkswagen for 25 years. Being a trained Motability specialist she loves helping customers choose the right vehicle to suit their individual needs.

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Lookers Volkswagen Teesside 

Leigh Workman - Motability Specialist

Leigh has been with Lookers Teesside for 2 years and has been the Motability Specialist for 18 months. He lives in Hartlepool and have three very young children, the latest of which he unexpectedly delivered himself!

Because of his recently expanding family he can somewhat appreciate the varying needs that people have when choosing their new car. In his words – “I am a huge fan of the Motability scheme as not only is it intended to enable disabled people, their families and their carers to lease a new car, but the added hassle-free additional benefits to those eligible (like insurance, tyre repairs, breakdown cover etc) make it a fantastic scheme to be involved with”.

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Lookers Volkswagen Walton

Billy Knight - Motability Specialist

Billy is a Senior Sales Executive at Volkswagen Walton and has been a Motability Specialist for 8 years. He believes in the highest levels of customer service and wants every customer to enjoy the car buying process. In Billy’s words – “I pride myself on finding the right cars for the right people and making it as simple as possible. If you have any questions or queries related to Motability within Volkswagen then please feel free to contact me”.

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