Meet our Volkswagen Motability Specialists


Wherever you are, Lookers Volkswagen's dedicated Motability Specialists are there to help. We have trained Motability Specialists at each of our Lookers Volkswagen dealerships, who will be able to help you on your Motability journey. Find the Motability Specialist at your local Lookers Volkswagen dealership below and get in touch to learn more.

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Lookers Volkswagen Battersea


Bob Bickley - Motability Specialist

Bob Bickley has been helping customers keep mobile since 1995 on the Motability Scheme. As the dedicated specialist at Volkswagen Battersea he looks forward to meeting and helping prospective customers to find the best car to suit their needs.

Bob is married with two young children, and outside of work he enjoys 5k runs spending time with the family and watching most sports.

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Lookers Volkswagen Blackburn


Kathy Higham - Motability Specialist


At the start of 2020 Kathy Higham has received an incredible accolade from Motability Operations UK, awarding her as one of only four ‘Highly Commended’ Motability Specialists out of approx. 20,000 specialists in the UK. It’s fair to say we’re extremely proud of her! Kathy has been at the branch for three years, having originally started as a Motability specialist in 1996. It isn’t just about selling cars for Kathy it all about the customer and their needs.

Outside of work, Kathy loves “Northern Soul” music (Wigan Casino regular back in the day) and goes dancing with friends regularly at the weekends. She is also an avid supporter of Wigan Warriors rugby league club.

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Lookers Volkswagen Carlisle


Kirsty Norwood - Motability Specialist


Kirsty is the Motability specialist at Volkswagen Carlisle. Outside of work, she is a huge football fan and supporter of Newcastle United, and she herself plays, for Penrith AFC ladies. Kirsty is a huge animal lover and has a dog and two cats.

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Lookers Volkswagen Carlisle


Nathan Hanby - Motability Specialist


Originally from the northeast, Nathan moved to Cumbria to be surrounded by the Lake District. He enjoys anything outdoors, from fell walking to paddle boarding and immersing himself in the countryside. He has a passion for motorsport and cars; he currently drives a Honda S2000 for fun and has a classic Mini project on the side.

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Lookers Volkswagen Guildford


Ross Kavanagh - Motability Specialist


Ross became accredited with Motability in June 2019. In his words – “I think the scheme is a fantastic opportunity to help people get out and about - that is my favourite part of the role of a Motability Specialist, as well as getting to know my customers and their families".

Outside of work, Ross keeps busy looking after his Parsons Terrier – Ruby, and is obsessed with Formula 1! As an ex-baker he is also very often found in the kitchen working away on the many family and friends Birthday Cake requests he receives!

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Lookers Volkswagen Newcastle Silverlink


Brett Field - Motability Specialist


Brett has worked at Lookers Volkswagen Silverlink for 3 years now and is one of our sales executives who is committed to giving the best service to all of our customers, being a Motability specialist Brett understands the needs of the customer and has a real desire to help.

Brett is a family man with 2 small children and another on the way, he has a passion for cars both inside and outside of work and his enthusiasm to get his customers the right car shines through. He is more than happy to answer any question posed to him and if he doesn’t know the answer he will endeavour to find out.

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Lookers Volkswagen Newcastle Silverlink


Carl Blackburn - Motability Specialist


Carl has worked at Lookers Volkswagen Silverlink for over 3 years now and is one of the most established Motability specialists in Volkswagen, he always has a smile on his face and is always looking to help his customers choose the right car.

Recently Carl became a dad for the first time and is enjoying a new chapter in his life, he is a family man with a heart of gold. His knowledge of the Motability Scheme is exceptional and he will always look to make his customers happy and leave having has a great experience.

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Lookers Volkswagen Northallerton 


Jack Hutchinson - Motability Specialist


Jack has been an accredited Motability specialist for nearly 2 years, and a sales executive for 5 years. He always works hard to make the sales process as smooth and as easy as possible while delivering fantastic customer service.

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Lookers Volkswagen Preston 


Jayne Allred - Motability Specialist


Jayne has been working in the automotive industry for 32 years and have been with Volkswagen for 25 years. Being a trained Motability specialist she loves helping customers choose the right vehicle to suit their individual needs.

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Lookers Volkswagen Teesside 


Michael Abraham - Motability Specialist


Michael has worked as a sales executive for 6 years, all of which have been as a Motability specialist. He has a great network of adaptions specialists that he works closely with to ensure that every customer has the hassle free experience that the Motability scheme promotes.

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Lookers Volkswagen Teesside 


Jonny Elliot - Motability Specialist


Jonny has worked with Lookers Volkswagen for over 3 years, joining as a trainee sales executive and has been a Motability specialist since joining. He is always happy to go above and beyond to find a vehicle that is suitable for the customer and to ensure the process is as straight forward as possible.

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Lookers Volkswagen Walton


Billy Knight - Motability Specialist


Billy is a Senior Sales Executive at Volkswagen Walton and has been a Motability Specialist for 8 years. He believes in the highest levels of customer service and wants every customer to enjoy the car buying process.

In Billy’s words – “I pride myself on finding the right cars for the right people and making it as simple as possible. If you have any questions or queries related to Motability within Volkswagen then please feel free to contact me”.

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