Lookers Homepage

Volkswagen Connected Services

Unlock the full potential of your commercial vehicle with Volkswagen Connected Services*. Access a suite of digital tools directly from your smartphone, designed to make your daily operations simpler, safer, and more efficient.

With Volkswagen Connected Services (We Connect / VW Connect), your vehicle becomes a fully integrated part of your digital world. An integrated eSIM card connects your van to the internet, allowing you to access a wide range of convenient services through the Volkswagen App on your smartphone. Stay in control, wherever you are.

Key Services at Your Fingertips

Manage your vehicle with powerful features designed for the modern professional.

  • Breakdown Call: Get professional assistance when you need it most. If your vehicle breaks down, you can request help directly through the service. (Excludes Amarok)
  • Parking Position: Instantly locate your parked vehicle. The app shows you exactly where your van is and gives you the fastest route back to it.
  • Service Scheduling: Take the guesswork out of maintenance. Your vehicle sends key data to your preferred Van Centre, who will contact you when a service is due.
  • Emergency Call Service: In a serious incident, your vehicle can automatically call for help. You can also press a button to manually request emergency assistance.
  • Lock and Unlock**: Use your smartphone to remotely control your vehicle’s central locking system, giving you secure access to the doors and luggage compartment.
  • Online Anti-Theft Alarm**: Receive an immediate notification to your phone or email if the alarm system detects an attempted break-in. (Excludes ID. Buzz, ID. Buzz Cargo and Amarok)

Simple 4-Step Setup

Getting started with Volkswagen Connected Services is quick and easy.

Download the Volkswagen App

Get the free app for your smartphone from the Google Play Store (Android) or the App Store (iOS).

Create Your Account

Log in or register within the app. The system will guide you through the simple setup process.

Get Your Keys Ready

To pair your vehicle, you will need to have both sets of keys with you.

Pair Your Vehicle

In your vehicle’s infotainment system, go to 'Users' and sign in. Conclude the contract, select 'Become Primary User', and then 'Synchronise'.

content image
I have an account

I don't have an account

You need an account before you can save searches. It takes less than a minute to register.

Register Now
I have an account

I don't have an account

You need an account before you can save vehicles. It takes less than a minute to register.

Register Now

Don't worry!

We're taking you to our partner site, everything is fine.

OK, got it

You saved a vehicle

You opted to save a vehicle to your account. We will keep you up to date if anything changes to the status of the vehicles.

You can find your saved vehicles here:

Saved vehicle icon
Got it
Monthly Vehicle Variant Save
(View full finance example)

Example monthly payment

Advance payment Vehicle Variant Save

This vehicle has been reserved
This vehicle is now sold
This vehicle is no longer available

This vehicle has been reserved
This vehicle is now sold
This vehicle is no longer available

We have available variants

Advance payment

PM

Example monthly payment

Available from   or  /month (Rep)

0

Used s

0

New s

( )