Covid 19 Customer Update 


I placed an application before lockdown, when will the handover of my car go ahead?

When your car is ready to be handed over, we will be in touch with you to make an appointment. We expect that delivery of these pre-ordered cars will continue throughout June and into July.

For vehicles already ordered before lockdown, the price you agreed with your dealer will be the price you pay when the car is able to be handed over.

I am an existing customer when can I place an application for my next car?

If you are in the final three months of your lease or have had your lease extended due to COVID-19, you can now place an order.

Please note we usually require 12 months remaining on your allowance when you place an application, however due to the current situation we are accepting applications from existing customers who have at least six months remaining.

Has COVID-19 affected car delivery times?

The length of time it takes for your car to be delivered could vary considerably due to the disruption experienced by car manufacturers during this time. It is worth checking with us to see if the car you are interested in is in stock or whether it will need to be ordered from the manufacturer, which may well mean a delay.

The MOT is due on my car, what should I do?

The Government have announced that the automatic six-month extension on MOTs will end on 31 July 2020. If your MOT has had a six-month extension applied (ie. It was originally due between 30 March and 31 July 2020) you will be notified by us when this will now be due.

Any MOTs due from 1 August 2020 will need to be completed as normal and you will need to contact us to book this in

If your MOT expired before 30 March 2020 and has not yet been completed, you will need to arrange this. Until completed, the vehicle can legally only be driven to a pre-booked MOT appointment. If you are self-isolating you should book the MOT for after the period of self-isolation is over, or ask a named driver to take the vehicle to be tested.

Please note, if you are due to hand back your car, the MOT will need to be completed before your lease ends.

My service is due or my car requires repairs, what happens now?

We will be in touch to arrange to carry out any outstanding services and non-essential maintenance, although please bear with us as this could take longer than usual as we work to catch up, whilst operating with social distancing measure in place. The RAC will continue to offer an emergency breakdown service.

Audi Motability Scheme

Lookers Audi are a Motability Specialist and pride ourselves on our ability to provide adaptable new Audi cars through the Motability Scheme. Come to us for support in choosing and applying for a brand-new Audi today.

What vehicles are included on Audi Motability?

The current range of Audi cars available on the Motability scheme includes:
  • Audi A1 Sportback
  • Audi A3 Sportback
  • Audi A4 Saloon
  • Audi Q2

Are you eligible for a Motability Audi?

If you are claiming any of the following benefits, you could be eligible:

Higher Rate Mobility component of the Disability Living Allowance

Armed Forces Independent Payment

War Pensioners' Mobility Supplement

Enhanced Rate of Mobility component of the Personal Independence Payment

You will also need at least 12 months of benefit payments remaining to qualify completely. If you are the parent or legal guardian of a child aged three or older claiming the higher Mobility amount on DLA, you can apply for a car to be used on their behalf.

The benefits of Motability

A range of Audi models are available on the Motability Scheme, your eligible benefits are used to make the continuing monthly payments on the vehicle.

Some headline benefits include:

  • A brand new Audi every three years with full tax and insurance

  • Your Audi will be covered for breakdowns, windscreen and tyre replacements, servicing and maintenance

  • You will only need to meet the cost of fuel to get you from A to B

  • If any adaptations are needed to the Audi before you can drive it, the vast majority of these can be made on site while you wait

  • Motability agreements generally last for three years, at which point you can simply hand the model back and choose another new one


View Audi A1, A3, A4 and Q2 Offers Below

Your local Audi Motability specialists

Ayr Audi

Clive Sinclair
Jak Reid

Edinburgh Audi

Kim Drake
Kevin Grant

Glasgow Audi

Alistair Allardyce

Stirling Audi

Graeme McCall

Basingstoke Audi

Mik Moller

Farnborough Audi

Lewis Styles
Darren Conrich
Kris Wale

Guildford Audi

David Taylor
Philip Hurman

Newcastle Audi

Dan Nichol
Tony Foley

Teesside Audi

Laura Burford
Daniel Readman
Jamie Lennard

Tyneside Audi

Rupert Hughes
David Coombs
Keith Octon
Matt Spencer

Wearside Audi

Michael Potts
Kevin Fawcett
Mitchell Boyce
Adam Corry

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